341 results found

1. Add option to also apply SafeUpdates to Staging sites

   We have a number of clients who regularly use their Staging site to test out new ideas, etc. without impacting on their Production site, however SafeUpdates is not an option for Staging sites, and they are often trying these things with old version of plugins, etc.

   Can you please enable the option to also turn on SafeUpdates to Staging sites?

   17 votes

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   60 comments  ·  SafeUpdates  ·  Delete…  ·  Admin →
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2. Option to Allow AI Bots Access Despite Cloudflare Defaults

   I’d like to suggest a feature improvement regarding AI bot access through Cloudflare.

   I fully understand that Cloudflare now blocks AI scrapers by default. While I don’t necessarily need direct control over these settings, I’d highly appreciate any available way to allow AI bots to access and index our website – even if it’s something that could be handled via support on request.

   Based on the current response from your support team, it seems this is not possible at all at the moment. However, enabling this functionality would be very valuable for us. We want our content to be accessible to AI systems (such as ChatGPT, Gemini, etc.) so they can discover and recommend our solutions to users.

   Thanks for considering this as a potential enhancement in the future.

   I’d like to suggest a feature improvement regarding AI bot access through Cloudflare.

   I fully understand that Cloudflare now blocks AI scrapers by default. While I don’t necessarily need direct control over these settings, I’d highly appreciate any available way to allow AI bots to access and index our website – even if it’s something that could be handled via support on request.

   Based on the current response from your support team, it seems this is not possible at all at the moment. However, enabling this functionality would be very valuable for us. We want our content to be accessible… more

   15 votes

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   26 comments  ·  Cloudflare  ·  Delete…  ·  Admin →
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3. Add Security WAF rules to cloudflare

   The free version of cloudflare allows you to add a WAF rule where you can block or restrict access to URLs such as the admin backend login.

   This function is not available in your customised cloudflare paid functionality and can discourage customers from paying for this service through Cloudways and instead using the free version of Cloudflare and get better security than your paid version.

   14 votes

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   9 comments  ·  Cloudflare  ·  Delete…  ·  Admin →
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4. Make it easier to block countries in new Firewall

   Make the country blocking UI a lot easier? As at the moment, if I wanted to block 200+ countries (so I only allow access from say the UK) then I'd have to manually add every single one

   Could you either let the UI select by checkboxes, or maybe switch it so you can use one-click to select all, then another to uncheck the one you dont' want to block?

   10 votes

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   planned  ·  3 comments  ·  Support Add-on  ·  Delete…  ·  Admin →
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5. Give us access to accurate data in your new malware protection

   Regarding your new malware protection. It is vital that we get access to whatever information is available regarding any reported problems. Otherwise we cannot verify the reported problem is real, and we cannot take further action to prevent it in the future. Automatic reporting and repairing is dangerous: we need the full information.

   8 votes

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   started  ·  2 comments  ·  Support Add-on  ·  Delete…  ·  Admin →
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6. When will Cloudways have heartbeat control so we don't have to install a third party plugin?

   When will Cloudways have heartbeat control so we don't have to install a third party plugin?

   6 votes

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   1 comment  ·  Support Add-on  ·  Delete…  ·  Admin →
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7. Add feature to change wordpress home URL and site URL in Cloudways interface

   Hi Cloudways Team, Please add feature to change wordpress home URL and site URL directly in Cloudways interface. This help a lot, other competitors have these great feature, please improve this, Thanks !

   5 votes

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   4 comments  ·  Support Add-on  ·  Delete…  ·  Admin →
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8. Request for Built-In File Manager in Cloudways User Interface

   Cloudways Team – Managing files on our servers currently requires using SFTP/SSH for even the simplest tasks, which is unnecessarily cumbersome. Many competing hosting platforms provide an integrated web-based File Manager, and Cloudways should too.

   Why This Matters:
   No More SFTP for Basic Tasks – Right now, editing a single file (like .htaccess or wp-config.php) forces us to connect via external clients. This slows down workflows and adds unnecessary complexity.

   Accessibility & Convenience – Not all users are comfortable with command-line or third-party FTP tools. A visual file manager would make server management more intuitive.

   Emergency Fixes – When SFTP/SSH access is restricted (due to firewall or permission issues), a web-based file manager acts as a reliable fallback.

   Expected Features:
   ✔ Basic File Operations (upload, edit, delete, rename)
   ✔ Code Editor (with syntax highlighting for PHP, JS, HTML, etc.)
   ✔ Permission Management (visual CHMOD/ownership controls)
   ✔ Compression/Extraction (ZIP, GZ support without CLI)
   ✔ Search Functionality (quickly locate files across directories)

   This is not just a "nice-to-have" – it's a basic necessity for efficient server management. Shared hosts like cPanel/Plesk have offered this for years, and Cloudways, as a premium managed solution, should not lag behind.

   Please prioritize adding a built-in File Manager – it would save users countless hours and significantly improve the platform's usability.

   Looking forward to your response on this long-overdue feature.

   Cloudways Team – Managing files on our servers currently requires using SFTP/SSH for even the simplest tasks, which is unnecessarily cumbersome. Many competing hosting platforms provide an integrated web-based File Manager, and Cloudways should too.

   Why This Matters:
   No More SFTP for Basic Tasks – Right now, editing a single file (like .htaccess or wp-config.php) forces us to connect via external clients. This slows down workflows and adds unnecessary complexity.

   Accessibility & Convenience – Not all users are comfortable with command-line or third-party FTP tools. A visual file manager would make server management more intuitive.

   Emergency Fixes – When SFTP/SSH… more

   5 votes

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   3 comments  ·  Support Add-on  ·  Delete…  ·  Admin →
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9. Elastic Email Delivery Notifications

   I think Elastic Email is an affordable feature integrated on Cloudways. However if you have many websites and let's say, some stop sending emails for a reason, you have no way to know. Unless you read every report every few days. It would be great if there was a feature that you receive an email notification if there is any connection issue with the email delivery.

   I have a lot of websites for clients and I'm too worried to use Elastic Email with Cloudways, as I have no idea if they stop sending. I could loose clients.

   So adding a feature for receiving email failure notifications would be beneficial. It would give customers a piece of mind. If this feature is added, I will use Elastic Email with confidence for all of my 90+ websites with Cloudways.

   I think Elastic Email is an affordable feature integrated on Cloudways. However if you have many websites and let's say, some stop sending emails for a reason, you have no way to know. Unless you read every report every few days. It would be great if there was a feature that you receive an email notification if there is any connection issue with the email delivery.

   I have a lot of websites for clients and I'm too worried to use Elastic Email with Cloudways, as I have no idea if they stop sending. I could loose clients.

   So adding a… more

   5 votes

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   0 comments  ·  Elastic Email  ·  Delete…  ·  Admin →
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10. In germany famous clothing brand

    Corteiz ist eine angesagte Streetwear-Marke, die für ihre limitierten Drops und starken Community-Hype bekannt ist. Mit einzigartigen Designs und exklusiven Releases hat sich Corteiz weltweit einen festen Platz in der Streetwear-Szene gesichert. Also in official website https://corteizwear.com/.

    4 votes

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    0 comments  ·  Rackspace Email  ·  Delete…  ·  Admin →
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11. Where is Comme de Garcon made?

    Comme des Garçons challenges fashion with avant-garde design, innovation, and timeless creativity. Discover collections that redefine style and break conventions. Also buy now https://commeedesgarcons.us/.

    4 votes

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    0 comments  ·  Rackspace Email  ·  Delete…  ·  Admin →
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12. Feature Request: Optimized Streaming Server Stack for IPTV Applications

    Hi Team,

    I would like to suggest performance optimizations specifically for IPTV and media streaming platforms hosted on Cloudways. Many streaming-based websites require high bandwidth stability, advanced caching control, and low latency server configurations.

    For example, platforms like https://iptvsmartersfrance.com/ rely heavily on smooth content delivery and uninterrupted streaming experience. It would be great if Cloudways could introduce a dedicated streaming-optimized stack or preset configuration for IPTV-related applications.

    Looking forward to your thoughts and future improvements.

    4 votes

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    8 comments  ·  Application Migration  ·  Delete…  ·  Admin →
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13. WhatsApp Integration or Add-on for Better Customer Engagement

    Hi team,

    I was exploring different ways to improve communication for websites hosted on Cloudways, and one thought came to my mind. Many businesses today rely on WhatsApp for customer support and direct engagement. Apart from the official WhatsApp, a lot of users also talk about versions like Blue WhatsApp and GB WhatsApp because of their extra features such as better privacy controls, customization, and quick replies.

    My question is:

    Would it be possible for Cloudways to provide an easy WhatsApp integration add-on (maybe even allowing options for different WhatsApp versions) so that website owners can directly connect with visitors and customers?

    This could really help small businesses improve communication without needing complex third-party tools.

    What do you think – should Cloudways consider this kind of add-on?

    Hi team,

    I was exploring different ways to improve communication for websites hosted on Cloudways, and one thought came to my mind. Many businesses today rely on WhatsApp for customer support and direct engagement. Apart from the official WhatsApp, a lot of users also talk about versions like Blue WhatsApp and GB WhatsApp because of their extra features such as better privacy controls, customization, and quick replies.

    My question is:

    Would it be possible for Cloudways to provide an easy WhatsApp integration add-on (maybe even allowing options for different WhatsApp versions) so that website owners can directly connect with visitors… more

    4 votes

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    10 comments  ·  Support Add-on  ·  Delete…  ·  Admin →
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14. Top Destination for Authentic Streetwear Hoodies –

    https://stussyclothing.ca offers a premium collection of hoodies inspired by authentic street culture and contemporary fashion. Known for quality, originality, and timeless appeal, our hoodies are designed for those who want to express their style with confidence. From laid-back staples to standout graphic pieces, explore designs that deliver comfort, edge, and authenticity in every wear.

    4 votes

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    3 comments  ·  Application Migration  ·  Delete…  ·  Admin →
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15. Upgrade Elasticsearch "8.11" to Support Magento 2.4.7-p2 Requirements.

    Magento 2.4.7-p2 requires Elasticsearch 8.11 or OpenSearch for optimal performance and to avoid deprecation warnings. Cloudways currently only offers Elasticsearch 7.17, which is outdated.

    4 votes

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    3 comments  ·  Application Migration  ·  Delete…  ·  Admin →
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16. Set API to read only

    I'm developing a customer dashboard for website insights and need my API key to access certain information. However, the API key currently poses a significant security risk, as it allows full control over servers and applications if compromised. I request the addition of a read-only API key for GET requests, or a method to restrict specific API calls to prevent unauthorized actions like creating or deleting servers and applications.

    TL;DR : Give options to restrict API-key

    4 votes

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    3 comments  ·  Support Add-on  ·  Delete…  ·  Admin →
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17. Remove Team Member

    Please add a remove function, member was already resigned but still display on the list of Team Members

    4 votes

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    0 comments  ·  Support Add-on  ·  Delete…  ·  Admin →
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18. Syncing application similar to Local

    It would be great to have a local dev environment like Local used by WP Engine and Flywheel. We manage ok now using git but this would be helpful.

    4 votes

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    1 comment  ·  Support Add-on  ·  Delete…  ·  Admin →
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19. email

    Right now, Cloudways doesn't allow an email to be connected to more than one account even as a user. Please, please, pretty please, make it so that one email can be added as a user to unlimited accounts. I refer many of my clients to Cloudways to open an account and then I need access via Team > Add User but I have to use a different email for each client account!

    Note: No category fits this request so I put it in Support.

    4 votes

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    0 comments  ·  Support Add-on  ·  Delete…  ·  Admin →
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20. Add support for proxy-mode in Cloudflare Ent add-on

    Please add support for proxy-mode in Cloudflare Enterprise add-on (currently it requires DNS-only mode).
    This will significantly extend the functionality (workers, WAF & other rules)
    At the moment I can't move from personal CF + APO to your add-on because of its limitations

    4 votes

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    0 comments  ·  Cloudflare  ·  Delete…  ·  Admin →
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