75 results found

1. Add Security WAF rules to cloudflare

   The free version of cloudflare allows you to add a WAF rule where you can block or restrict access to URLs such as the admin backend login.

   This function is not available in your customised cloudflare paid functionality and can discourage customers from paying for this service through Cloudways and instead using the free version of Cloudflare and get better security than your paid version.

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   7 comments  ·  Cloudflare  ·  Delete…  ·  Admin →
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2. Add option to also apply SafeUpdates to Staging sites

   We have a number of clients who regularly use their Staging site to test out new ideas, etc. without impacting on their Production site, however SafeUpdates is not an option for Staging sites, and they are often trying these things with old version of plugins, etc.

   Can you please enable the option to also turn on SafeUpdates to Staging sites?

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   1 comment  ·  SafeUpdates  ·  Delete…  ·  Admin →
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3. Make it easier to block countries in new Firewall

   Make the country blocking UI a lot easier? As at the moment, if I wanted to block 200+ countries (so I only allow access from say the UK) then I'd have to manually add every single one

   Could you either let the UI select by checkboxes, or maybe switch it so you can use one-click to select all, then another to uncheck the one you dont' want to block?

   7 votes

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   planned  ·  1 comment  ·  Support Add-on  ·  Delete…  ·  Admin →
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4. Give us access to accurate data in your new malware protection

   Regarding your new malware protection. It is vital that we get access to whatever information is available regarding any reported problems. Otherwise we cannot verify the reported problem is real, and we cannot take further action to prevent it in the future. Automatic reporting and repairing is dangerous: we need the full information.

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   started  ·  2 comments  ·  Support Add-on  ·  Delete…  ·  Admin →
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5. Remove Team Member

   Please add a remove function, member was already resigned but still display on the list of Team Members

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   0 comments  ·  Support Add-on  ·  Delete…  ·  Admin →
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6. email

   Right now, Cloudways doesn't allow an email to be connected to more than one account even as a user. Please, please, pretty please, make it so that one email can be added as a user to unlimited accounts. I refer many of my clients to Cloudways to open an account and then I need access via Team > Add User but I have to use a different email for each client account!

   Note: No category fits this request so I put it in Support.

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   0 comments  ·  Support Add-on  ·  Delete…  ·  Admin →
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7. Add support for proxy-mode in Cloudflare Ent add-on

   Please add support for proxy-mode in Cloudflare Enterprise add-on (currently it requires DNS-only mode).
   This will significantly extend the functionality (workers, WAF & other rules)
   At the moment I can't move from personal CF + APO to your add-on because of its limitations

   4 votes

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   0 comments  ·  Cloudflare  ·  Delete…  ·  Admin →
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8. develop an application security dashboard

   For the sites that are being scanned for vulnerabilities, malware, and the like, a simple dashboard showing each application and then the number of updates and actions needed by category would be great.

   This is common in a lot of wordpress security plugins.

   Each row is an application/site

   Columns could be
   warnings/no warnings
   Security enabled
   Backup enabled
   site is up
   staging site(s)
   is everything up to date
   Go to admin area of the site
   scan Now

   vulnerabilities found

   updates needed

   etc.

   4 votes

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9. Whitelist IP address for all servers on an account

   When working on a new IP address and need to access all my websites and databases, I would like to add the value in one place to submit to all servers. At the moment, it takes several minutes to save on every page.

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10. When will Cloudways have heartbeat control so we don't have to install a third party plugin?

    When will Cloudways have heartbeat control so we don't have to install a third party plugin?

    3 votes

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11. Syncing application similar to Local

    It would be great to have a local dev environment like Local used by WP Engine and Flywheel. We manage ok now using git but this would be helpful.

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12. Elastic Email Delivery Notifications

    I think Elastic Email is an affordable feature integrated on Cloudways. However if you have many websites and let's say, some stop sending emails for a reason, you have no way to know. Unless you read every report every few days. It would be great if there was a feature that you receive an email notification if there is any connection issue with the email delivery.

    I have a lot of websites for clients and I'm too worried to use Elastic Email with Cloudways, as I have no idea if they stop sending. I could loose clients.

    So adding a feature for receiving email failure notifications would be beneficial. It would give customers a piece of mind. If this feature is added, I will use Elastic Email with confidence for all of my 90+ websites with Cloudways.

    I think Elastic Email is an affordable feature integrated on Cloudways. However if you have many websites and let's say, some stop sending emails for a reason, you have no way to know. Unless you read every report every few days. It would be great if there was a feature that you receive an email notification if there is any connection issue with the email delivery.

    I have a lot of websites for clients and I'm too worried to use Elastic Email with Cloudways, as I have no idea if they stop sending. I could loose clients.

    So adding a… more

    3 votes

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    0 comments  ·  Elastic Email  ·  Delete…  ·  Admin →
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13. Ability to change WP login slug in UI

    Changing your login slug for Wordpress Admin is crucial for security. Please allow us to also be able to change the link in the Access Details screen of the UI so I can still log in from the server side.

    2 votes

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14. WordPress real environment detection (prod/staging/dev)

    I can't put into words how important this is and why it is drastically needed. I will break this down from a few angles and explain the problem and why it is under the radar. So please bare with me, bit of a long one.

    The first context, as an agency WordPress dev I need a straight forward way of separating logic for different environments typically for bespoke data syncs and safe guards from WordPress executing production based code on a test site. A classic case is WordPress sending emails connected to a SMPTP endpoint on a CRON job on a dev/staging site for example cloned from live. Hoping I don’t need to explain why that is really bad. With environment locks it can be prevented easily with safe guarding controls.

    WordPress has built a function for this into the core almost 5 years ago. The function is called wpgetenvironment_type(). The way this works is it reads an env variable set via the web server or the fpm pool and accesses the defined environment by using getenv(). If this can’t be read it defaults to production. This needs to be defined effective immediately which should be at the application server level.

    There's currently no support for wpgetenvironment_type() on CW. The function reads an environment variable using getenv which can either be set via an nginx, apache param or inside the fpm pool. Currently can’t set custom env variables on CW and can't alter webserver config. Meaning this can’t be set in the correct way. Instead developers have to define this inside the wp-config file using a define statement which is setup by WP as a backup method. This however is flawed as a site clone would knock this out. Someone is going to forget to add an exclusion path or by mistake remove the define statement in wp-config.php and it’s an accident waiting to happen. All of a sudden your dev/staging site is in production mode.

    Over time more and more plugins are now using the wpgetenvironment_type() function. The biggest being Yoast SEO and they have an article on that here https://developer.yoast.com/customization/yoast-seo/wp-get-environment-type-in-yoast-seo/. That plugin is on millions of installs.

    This is an issue specific to devs that dealing with business sites with complex solutions. This is a very small subset of a subset of CW customers. But the ones it does affect it’s a real nightmare.

    The best way forward is to add the env declaration on the fpm pool so something like env[WPENVIRONMENTTYPE] = development for example. The reason for this is the webserver route won’t catch devs making custom WP CLI commands and because it defaults to production lets say you have a CLI command that runs a process that sends data to an API and your testing it, if it’s missing the env declaration it will default to production. If your authentication keys and endpoints are swapped via env checking you’re gonna run into a lot of problems.

    The WordPress function is here https://developer.wordpress.org/reference/functions/wp_get_environment_type/. It’s a very small function.

    Outside of very small low risk websites I can’t see how I can put sites onto Cloudways or recommend to clients. It’s very frustrating given other providers have this sorted as part of their tech stack and done it a number of years ago.

    I can't put into words how important this is and why it is drastically needed. I will break this down from a few angles and explain the problem and why it is under the radar. So please bare with me, bit of a long one.

    The first context, as an agency WordPress dev I need a straight forward way of separating logic for different environments typically for bespoke data syncs and safe guards from WordPress executing production based code on a test site. A classic case is WordPress sending emails connected to a SMPTP endpoint on a CRON job on… more

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15. Sandbox environment for WordPress sites hosted on Cloudways

    Overview

    The proposed feature is to create a Sandbox environment for WordPress sites hosted on Cloudways.

    This feature will allow users to create isolated copies of their sites to test new plugins, themes, and configurations without affecting the live site. The functionality will be similar to InstaWP, and it will be implemented through a plugin that users can install on their WordPress sites.

    Goals

    Provide a user-friendly interface for creating and managing Sandbox
    environments (Integration with Fluent forms plugin)

    Ensure that Sandboxes are isolated from the live site.

    Allow users to test changes and revert back easily if needed.

    Integrate seamlessly with the existing Cloudways platform.

    Key Features

    Sandbox Creation: Users can manage the created Sandbox with a single click from their Cloudways dashboard or WordPress admin area.

    Isolated Environment: Each Sandbox runs independently from the live site, allowing for safe testing.

    Snapshot Functionality: Users can take snapshots of their Sandboxes to save the current state before making changes.

    Easy Restoration: Users can restore their Sandbox to a previous snapshot or delete it entirely.

    Plugin Installation: The feature will be implemented via a WordPress plugin that users need to install.

    Thanks

    Overview

    The proposed feature is to create a Sandbox environment for WordPress sites hosted on Cloudways.

    This feature will allow users to create isolated copies of their sites to test new plugins, themes, and configurations without affecting the live site. The functionality will be similar to InstaWP, and it will be implemented through a plugin that users can install on their WordPress sites.

    Goals

    Provide a user-friendly interface for creating and managing Sandbox
    environments (Integration with Fluent forms plugin)

    Ensure that Sandboxes are isolated from the live site.

    Allow users to test changes and revert back easily if needed.

    Integrate… more

    2 votes

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16. Set API to read only

    I'm developing a customer dashboard for website insights and need my API key to access certain information. However, the API key currently poses a significant security risk, as it allows full control over servers and applications if compromised. I request the addition of a read-only API key for GET requests, or a method to restrict specific API calls to prevent unauthorized actions like creating or deleting servers and applications.

    TL;DR : Give options to restrict API-key

    2 votes

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17. DNS specifications in Cloudflare CNAME popup window confusing

    I spent 30 minutes on CS today because of the UI design for the popup in question. it is not apparent when reading the additional information that A records are listed in the drop-down. It is not obvious that you should click to drop it
    down. Consider listing A recs more blatantly.

    2 votes

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18. SafeUpdates: Show differences in visual regression screenshots

    For a SafeUpdates WordPress visual regression failure, there is no way to see how the pages have changed. This would provide invaluable feedback during the update troubleshooting procedure.

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19. In the future, if possible, I would like to have the ability to change from a single server site to a multi-server site in Cloudways.

    In the future, if possible, I would like to have the ability to change from a single server site to a multi-server site in Cloudways.

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    0 comments  ·  Application Migration  ·  Edit…  ·  Delete…  ·  Admin →
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20. In the future, if possible, I would like to have the ability to change from a single server site to a multi-server site in Cloudways.

    In the future, if possible, I would like to have the ability to change from a single server site to a multi-server site in Cloudways.

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