Product Improvements: New Interface (UI/UX)
26 results found
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Add One-Click WP Admin Login Button to Access Details
Currently, the WordPress SSO (one-click login) button is only available through:
Site Manager → Overview → WP Admin
This works well, but it requires several extra clicks every time I want to access a WordPress website.
It would be much more convenient if the same one-click WP Admin button was also available directly within the Application → Access Details section.
At the moment, Access Details already contains the Admin Panel URL, username, and password information. Since this is the most logical place for WordPress access, adding the SSO button there would improve usability and save time for agencies and developers…
1 vote -
Improving User Experience Through Better Guidance & Tutorials
I think platforms become much more engaging when they provide clear step-by-step guidance for users. Simple tutorials, better navigation, and community-driven features can really improve the overall experience.
That’s one reason why guides like https://geomdashhub.com/how-to-upload-and-publish-a-level-in-geometry-dash/ are so useful, they help users quickly understand features and become more involved with the community.
1 vote -
SSL auto renewal status
SSL Auto renewal can fail if you have a domain that no longer points to the server. But you don't get a message or can see in the UI that the renewal have failed and why.
It would be nice to be notified when the renewal fails. And if the UI tells you that the renewal have failed and why it failed. Would be awesome if it told you what domain it failed on, if it's a case of a domain not pointing to the server anymore.
1 vote -
Rating for AI support responses
Currently Cloudways gives me an opportunity to evaluate human support responses, but not AI responses. The AI hallucinates a lot (today it kept trying to tell me that a whole server can be restored from a backup, but this is clearly not possible). It would be great if we could either rate responses, or flag badly inaccurate responses, so the AI can try to improve itself.
1 vote -
Application & Server Task Queues
Hi, as server and site admins, we have a bunch of operations to do--sometimes in multiple apps. The problem is, when doing an operation on one server, we have to wait until the next operation is finished. Can you guys create an operation queue so we can do the tasks we need without having to sit in front of the computer and wait for tasks to finish? If I want to delete five applications, I should not need to wait 10 minutes--I just set them to delete, and they delete one after another. Same with transferring from server to server.…
1 vote -
I built a proactive Telegram Bot for 1-Click Management & Security 🚀
Hey Cloudways Team! 👋
I love the Cloudways platform, but let's be honest: when a server spikes or a malicious bot is hammering an app, having to open a browser, log in, pass 2FA, and navigate the dashboard just to restart a service or block an IP takes precious time.
So, I built a solution. I created a custom Telegram Bot powered by Cloudflare Workers that acts as a proactive, pocket-sized sysadmin for my team. It interacts seamlessly with the Cloudways API, and the results have been game-changing.
Here is a tease of what it does straight from our Telegram…
2 votes -
Add placeholder inbox for new Rackspace additions that are in (DNS) propagation period.
Please add grayed out placeholder inbox for newly submitted Rackspace inbox additions that are in (DNS) propagation period. If I had missed the disappearing notification upon creating my new inbox I would have no idea that there is a propagation period that I have to wait on until I gain access to my new inbox.
2 votes -
there’s always room to make the experience smoother for users
I think Cloudways has a solid foundation, but there’s always room to make the experience smoother for users. One thing that could really help is simplifying the interface for beginners—sometimes all the advanced options can feel overwhelming. Clearer guides or built-in tutorials could make onboarding much faster.
Also, performance insights could be more visual. For example, seeing real-time metrics in a dashboard with graphs and alerts would make it easier to spot issues before they become critical.
On a lighter note, this kind of optimization reminds me of Hill Climb Racing just like tweaking your car’s engine and suspension to…
1 vote -
Improve Cloudways UI/UX for Faster, More Intuitive Site Management
I manage live production sites such as https://printedsoapboxes.com/
on Cloudways and would love to see a more modern, streamlined UI/UX that makes day-to-day management faster and more intuitive especially when switching between multiple applications and servers.While Cloudways is powerful, some workflows feel more complex than necessary, particularly for business owners and non-technical users.
Suggested Improvements:
Dashboard Redesign
Cleaner layout with better visual hierarchy
Card-based overview for servers, applications, and key metrics
Ability to customize dashboard views per project/site
Improved Navigation & Workflow
Simplified sidebar navigation with clearer labels
Faster access to common actions (SSL, backups, app settings, staging)
Reduce…
1 vote -
Please add File manager Feature
Here’s a clean and professional rewrite:
Please add a Web File Manager so we don’t have to whitelist our IP address. This will allow us to access logs, replace files, and download backups directly from the web GUI without using FTP. With this option, we can avoid enabling FTP entirely and eliminate the need for IP whitelisting.
1 vote -
How can I find the 1-on-1 specialist support agent in the new page
How can I find the 1-on-1 specialist support agent in the new page
1 vote -
Export Application List
The ability to export the full server or application list to a csv file would be very nice for pulling certain reports and just organizing data.
1 vote -
Dark Mode
Am I the only one who desperately needs the dark mode?
5 votes -
Error Log: Enable Copy of the Entire log line for WP/PHP Troubleshooting and Fixes
Error Log: Make it easier to copy the entire log line for troubleshooting and fixes, instead of the current limited Error log view where no copy feature is offered.
1 vote -
Ability to change admin URL for wordpress site in access details screen
Allow us to update the wordpress admin URL in the access details section. Changing from the standard wp-admin is critical for site security and not being able to log into the dashboard from the server once changed is inefficient.
4 votes -
Fix repeated reloading when editing "Folder" and "Default email sender" boxes in Applications Setting screen.
When opening the Applications Settings screen and then instantly clicking edit on the "Folder" or the "Default email sender" boxes — if you start typing straight away, after 2-3s the text you type is deleted and it resets to what was there previously. This happens 2-3 times before it finally lets you type the whole box without resetting itself.
2 votes -
Allow Keyboard Action in "Search Servers or Apps" box on top right of menu
In the old interface you used to be able to start typing an App or Server name, then use the down arrows and Enter to select it. In the new interface, this does not work, it is all mouse only. Bonus would be allowing a keyboard shortcut to open it in the first place.
1 vote -
Fix Slow Load of "Launch Database Manager"
Under the old interface, a click of "Launch Database Manager" instantly opened the database manager (sub 0.5s). Under the new interface it takes ~5s. Not the biggest delay in the world, but it adds up when you are doing it multiple times a day.
4 votes -
Add option to display local time (instead of UTC) in Monitor > Details graph
Monitoring cpu usage would be easier to analyze if it had an option to show the times at the bottom of the graph in local time (instead of UTC).
Also, I noticed today that the graph now continually refreshes every few seconds, which is a bit annoying. Would rather click the "refresh" button at the top of the graph.
1 vote -
Improvements to the MySQL -> Slow queries page layout
As someone who uses the MySQL slow queries screen fairly often, the table is fine, but could it please text wrap?
Hovering to see the (usually long) query in this tiny little tooltip is really annoying, and even more annoying if you're trying to select the text to copy and paste it somewhere you can actually read it.
(Shared a screenshot with Cloudways support via Slack)
Thanks
5 votes
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