Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1849 results found
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Allow Custom Nginx Configurations for Lightning Stack
As there are some Wordpress plugins, which require that Nginx rules be implemented in order for the plugin to function properly, it will be really useful to be able to add custom server configurations for Nginx when using the new Lightning stack.
In cases such as the above, currently, the only option is to use the hybrid Apache/Nginx stack and utilize .htaccess for custom server directives. This, however, prohibits the applications from using the new pure Nginx Lightning stack, which provides better server response times.
Please give due consideration to this important feature, as the stack matures and more functionality…
3 votes -
it would be useful to push cron jobs from staging to production environments (with relevant path changes) when using the Staging Managment t
Push Staging CRON Jobs to Production:
it would be useful to push cron jobs from staging to production environments (with relevant path changes) when using the Staging Management tool.Its an annoying pain point that seems easy to resolve.
2 votes -
Is it easy to migrate a site to cloudways from cpanel
Is it easy to migrate a Next.js website from cPanel to Digital Ocean
1 vote -
The server firewall page should include a note saying that black list entries will *not* block known search engine hosts.
The server firewall page should include a note saying that black list entries will not block known search engine hosts. Better still, include a link to a page listing all the search engines (with CIDRs if possible) that are never blocked. An ideal solution would be an option to allow search engines to be blocked.
1 vote -
Improved stability and detailed reporting of SMTP service on Cloudways
Hello Cloudways team,
Currently, the SMTP service works quite well, but there are still some limitations when deployed in a real environment. Some improvements:
Image-only PolyTrack reporting – Add a dashboard to display email statistics (create a careful/failed pong, the reason is in the article).
Integrated temporary notification – If SMTP encounters issues (e.g., a blocker, quota exhaustion), the system will send immediate notifications via email or the dashboard.
Fallback option – Allows for additional SMTP configuration to prevent service interruption in the event of problems with the main SMTP.
Better logs – Provide better logs, easy to filter and…
1 vote -
For Cloudways users: what level of support response time should one expect if you open a support ticket about DNS or email deliverability pr
For Cloudways users, the support response time for issues like DNS or email deliverability typically falls under their standard support structure. With predefined packaging, Cloudways offers different levels of support depending on the plan you’re on:
Standard Support (included with all plans): Response times are generally within a few hours for critical issues, but less urgent tickets like DNS propagation questions or email deliverability tweaks may take longer—often within 12–24 hours.
Advanced Support (add-ons or higher-tier plans): You can expect faster, more prioritized responses. Critical issues could be addressed within an hour, while regular tickets might be handled within a…
1 vote -
If you could change one thing about Cloudways today — what would it be?
If I could change one thing about Cloudways today, it would be the overall clarity and flexibility in the user dashboard. While the platform is powerful, the interface can feel overwhelming for users who manage multiple projects and want quick access to performance insights, caching controls, and security settings. A more streamlined dashboard with improved navigation, smarter automation, and real-time performance suggestions would make the workflow far smoother.
For businesses focused on SEO growth, content optimization, digital marketing strategies, and website performance improvement, having a cleaner, more intuitive control panel would save time and help maintain faster, more stable websites…
1 vote -
Safe Lock a server from deletion
There should be a safety lock on servers for api deletion. This would require a second, separate step in order to delete a server. This would prevent any accidental deletions in the UI as well as API.
1 vote -
Does Cloudways plan to implement a more comprehensive emergency?
Does Cloudways plan to implement a more comprehensive emergency support process for users who lose account access due to not receiving OTP codes or two-factor authentication failures — such as adding an official support ticket mechanism without logging in, more flexible identity verification mechanisms, an alert system when OTP emails fail on the server, along with a real-time status page to let users know whether the issue is with the email service, security configuration, or Cloudways infrastructure — to minimize downtime and avoid situations where users are completely “stuck” without being able to contact the technical team?
Author: Steal Brainrot1 vote -
Launch a Digital Ocean Server in Dubai
Subject: Request to Launch a Dubai-Based Server
Dear Team,
I hope this message finds you well.
I would like to kindly request you to consider my feedback regarding server location availability. As someone who supports numerous clients running businesses in Dubai, I’ve noticed that DigitalOcean currently lacks a server presence in the region. At present, we are using servers located in Bangalore.
Dubai is one of the fastest-growing business hubs in the Middle East, and having a locally-based server would be a significant advantage for developers and digital service providers like us. While AWS does offer servers in the region,…
2 votes -
What are the best open source/free DBs to use for a small organization?
I'm volunteering at a small learning center and want to create a database. Seeing how it's a small learning center, it would be best to not use a cloud-based DB for financial savings x trench run, so I would like to know if there are any open-source/free DB software I can use that can store a moderate amount of info and can if possible, be implemented and managed it one server for everyone to use (not just have it local on my PC or to one device)
1 vote -
Default application redirect to url
We would like to have the option to provide a url (our agency domain name or a landing page on our agency's website) that will be used as a redirect "default application" that is show when visiting the ip address or a domain that is not (yet) configured for that server.
1 vote -
Feature Request: More Flexible Database Scaling Options
Hi Cloudways team and community,
We love using Cloudways for deploying our apps, but we often find ourselves limited when trying to scale databases. It would be really helpful if there were more flexible options for scaling databases vertically and horizontally Grow a Garden, or the ability to configure read-only replicas easily within the same region.
This would help small teams like ours manage growing traffic without worrying about downtime or complex migrations.
Has anyone else needed more flexible database scaling on Cloudways? Any workarounds or suggestions?
Thanks!
1 vote -
Better Tools for Public Financial Management Websites and Systems
I’ve been working on improving government-related financial reporting systems like ffars tamisemi, a platform in Tanzania that manages public funds more transparently for schools and healthcare facilities.
One of the biggest challenges with hosting such systems is ensuring stable performance, data safety, and quick access, especially when handling real-time financial transactions. It would be great if Cloudways could introduce optimized server configurations or templates specifically for financial management and reporting systems that need secure database syncing and real-time analytics.
This improvement would help not just developers working with tools like FFARS but also organizations building similar public service platforms that…
1 vote -
Suggestions for Improving the Application Management Experience
Hello Cloudways Team,
I would like to suggest some improvements to improve the application management experience:
Integrated multi-application management tool: Allows easier viewing and management of multiple applications on the same dashboard.
Improved scaling feature: Automatically suggests upgrading or reducing resources based on the actual performance of the application.
Smart notifications: Send alerts only when really needed, helping users avoid notification spam.
These improvements will help users manage servers and applications more efficiently while optimizing costs. Thank you Cloudways for always improving the product based on customer feedback!
Best regards,
@crazy cattle 3d unblocked1 vote -
Updates, bug fixes?
Hello Cloudways Team.
First of all, I have to say that I really like the value that Cloudways brings. However, I don't know when you update new bug fixes or updates? How often? Can I set up automatic updates?
Thank you very much.
https://racinglimits.io/1 vote -
Multiple subdomain staging servers
As I have checked, Cloudways does not provide staging servers for multiple domains. I think it should support staging with multiple domains, as that would make it much easier for users.
1 vote -
BRTA service Portal
The BRTA Service Portal is an online platform introduced by the Bangladesh Road Transport Authority For Any more information https://brtaserviceportal.com/
1 vote -
Integrate Zero Knowledge Proof (ZKP) for Privacy-First User Verification
As privacy regulations tighten and user expectations evolve, Cloudways has a unique opportunity to lead by example in secure, privacy-first infrastructure. I propose integrating Zero Knowledge Proof (ZKP) protocols into the Cloudways platform to enable data-minimized user verification and secure access control without exposing sensitive information.
https://zkp.com/1 vote -
public holidays of Liberia
ChatGPT said:
The public holidays of Liberia reflect a rich tapestry of national identity, history and religious tradition. Celebrations such as Independence Day, Flag Day and Decoration Day honour moments of national pride, while observances like the birthdays of past leaders and Fast & Prayer Day highlight cultural memory and spiritual reflection. If a fixed-date holiday falls on a weekend, the following weekday is often declared a day off
1 vote
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