1860 results found

1. Allow users to enable PHP extensions that do not already exist on Cloudways.

   For many applications, plugins, etc. - we may need to enable PHP extensions that aren't already enabled - and are not explicitly set in the "disable php extensions" list.

   (eg. settimelimit() )

   1 vote

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   0 comments  ·  Server Settings  ·  Edit…  ·  Delete…  ·  Admin →
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2. Be able to exclude certain objects from Redis (Object Cache Pro)

   Hi, it would be very useful to be able to exclude certain objects from the Object Cache Pro plugin.

   I currently have a setup in which a certain post query varies from user to user, and Redis caches it, serving one user's cached version to the rest of users, which breaks my site's functionality.

   So now I'm forced to fully deactivate the plugin, instead of just leaving that certain object out of the cache.

   6 votes

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   4 comments  ·  Server Configuration Improvements  ·  Delete…  ·  Admin →
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3. Add "click to copy" on IP Addresses on the Servers list page

   I just found that I can't highlight an IP address with the mouse to copy it without triggering a click event on that page. Adding the "click to copy" next to the IP address would make it easier to share IP addresses with support if I didn't have to click through to the server details page to copy the IP address.

   6 votes

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   0 comments  ·  Console Improvements  ·  Delete…  ·  Admin →
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4. SafeUpdate: ignore dynamic content in screenshot comparisons

   If you have a slider or other dynamically changing content on your website (ads, banners, etc), those will often look different in the SafeUpdate before/after screenshots - causing the updates to be aborted. There should be a way to exclude these areas, e.g. using CSS selectors. Other hosting providers offer this option with their safe updating tools.

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   0 comments  ·  General  ·  Edit…  ·  Delete…  ·  Admin →
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5. SMTP

   Monthly, I pay almost $15, but I don't get enough service. They do not provide a free SMTP service. The same price other hosting provides give the SMTP and other services. So I will transfer the server cloudways to another platform.

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   3 comments  ·  General  ·  Delete…  ·  Admin →
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6. Please provide the load balancers to handle the high traffic

   Please provide the load balancers to handle the high traffic

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   1 comment  ·  Server Settings  ·  Delete…  ·  Admin →
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7. per server billing - all under "one roof"

   we manage multiple servers, it would be really beneficial if our customers can pay directly for thier own server resources.
   rather than combining all under one invoice, I should be able to select the server and choose its own billing options for that particular instance - thereby allowing the customer to control the cost.

   4 votes

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   3 comments  ·  Payment Methods  ·  Delete…  ·  Admin →
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8. The worst support and most unreliable hosting service for WordPress

   Dear Friends,

   I have been using CloudWays for more than a year now and I have very honest feedback here for anyone planning to host WordPress websites. Cloudways support and hosting service is very very unreliable and they do not respect their customers at all, its my personal experience with CLOUDWAYS.
   I had a very very bad experience. I requested from the billing team, prior to my hosting expiry date, that I need a billing extension as we are a startup and our funds will arrive in one week’s time. Mr. Ovais, a cloudways support member, gave me an extension for a week and assured me that services will stay active for one more week and then you can pay the bill. But friends when I woke up the next day, Cloudways had deleted all my servers and 50+ website instances. I was buried 100 feet down when I came to know this. I immediately contacted the support again, then Mr. Ovais told me that we have no clue how the system has deleted the servers and all websites. So he insisted that I pay the due bill and then only they will recover lost servers. But then again after paying and it did not recover the servers to their original state, the website did not start.
   Now they tell me that your previous servers are lost and now you have to start the DNS mapping for each domain and email, so guys this was a work of 2-3 days and then still no good promise that all servers and websites will be in original shape again.

   Cloudways actually help people spoil their good going business. They don't care how much effort we as customers make to build our small businesses and just for the sake of their timely bill collection, they literally blackmailed us and destroyed the hard work of months.

   I would highly warn you guys to not consider this Cloudways very unreliable and non-accountable hosting service for WordPress.

   Please stay away from Cloudways. Switch to any reliable service like Hostinger, WPengine, AWS, Digital Ocean as at least they care for their customers.

   Thank you

   Sandeep, New Delhi, India

   Dear Friends,

   I have been using CloudWays for more than a year now and I have very honest feedback here for anyone planning to host WordPress websites. Cloudways support and hosting service is very very unreliable and they do not respect their customers at all, its my personal experience with CLOUDWAYS.
   I had a very very bad experience. I requested from the billing team, prior to my hosting expiry date, that I need a billing extension as we are a startup and our funds will arrive in one week’s time. Mr. Ovais, a cloudways support member, gave me an extension… more

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   3 comments  ·  Wordpress  ·  Delete…  ·  Admin →
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9. Ability to view SFTP users for application made by other users

   Currently, if another account in your Cloudways system makes an SFTP account for a server you own/manage you cannot see the account that was created! It does not show up in the GUI at all.

   This is a huge security concern, as it allows for shadow users to be added with no feedback to the owner of the account.

   As an account owner, your owner login should be able to view all SFTP accounts created by server and application, listed in the application as if you created it yourself.

   Even if you setup allow-listing for IP addresses, this still does not solve the fact that SFTP users exist without your knowledge as the owner.

   Currently, if another account in your Cloudways system makes an SFTP account for a server you own/manage you cannot see the account that was created! It does not show up in the GUI at all.

   This is a huge security concern, as it allows for shadow users to be added with no feedback to the owner of the account.

   As an account owner, your owner login should be able to view all SFTP accounts created by server and application, listed in the application as if you created it yourself.

   Even if you setup allow-listing for IP addresses, this still does… more

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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10. date of the credit card

    The debit date of the credit card should appear on the invoice

    1 vote

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    3 comments  ·  Payment Methods  ·  Delete…  ·  Admin →
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11. It would be great to be able to go back to see the resources analysis from previous months in Autonomous apps.

    On autonomous apps I can only see the metrics from the existing month. I'd like to be able to see the data from previous months. It helps to verify any overages I'm charged.

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    0 comments  ·  General  ·  Edit…  ·  Delete…  ·  Admin →
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12. API to detect idle cpu usage

    I need an an API to detect the level of server CPU usage at every given point in time that I can implement in php to when when to execute certain high CPU tasking queries or not? I want to get the idle CPU percentage via php. Is it hard to provide, develop or give out to client.

    1 vote

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    0 comments  ·  Server Settings  ·  Edit…  ·  Delete…  ·  Admin →
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13. List All Apps (rather than paginated)

    I would find it quite helpful to scroll down a single page of apps rather than have to page through (or at least to have the ability to choose that)

    15 votes

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    3 comments  ·  Console Improvements  ·  Delete…  ·  Admin →
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14. ipv6 whitelist

    Add the option to whitelist ipv6

    3 votes

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    1 comment  ·  Server Settings  ·  Delete…  ·  Admin →
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15. Breeze - Add Cloudflare Free DNS version API into Breeze

    Breeze - Add Cloudflare Free DNS version API into Breeze

    So we don't have to download Cloudflare plugin as well.

    Push it so it auto purges Cloudflare cache as well.

    10 votes

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    0 comments  ·  Wordpress  ·  Delete…  ·  Admin →
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16. Exclude urls from Cloudflare cache

    At the moment we can exclude urls from Varnish cache but not from Clouflare cache, this must be updated asap.

    1 vote

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    0 comments  ·  Add-ons  ·  Delete…  ·  Admin →
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17. Filter by Application available/unavailable

    At https://unified.cloudways.com/apps/ I would like to filter by which applications are available vs unavailable

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    0 comments  ·  Console Improvements  ·  Edit…  ·  Delete…  ·  Admin →
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18. Let server admins (not just account owners) mute alerts OR let server admins disable vulnerability alerts

    The "Alert: Vulnerabilities detected on your application" emails can only be disabled by account owners by muting the alerts (here's how: https://support.cloudways.com/en/articles/5119834-how-to-mute-cloudways-bot-notifications). We have their sites set up with automatic plugin updates and that works fine for us. These alerts are making our customers worried for no good reason, and it's making maintenance more of a pain for me since I now have to reassure them everything's fine.

    It isn't a big annoyance for a customer to receive such an alert but try to imagine a web maintainer (like myself) having to answer multiple questions from concerned customers. We are a reseller and handle dozens of accounts with Cloudways. I had three just this morning who were worried their sites were hacked; we have automatic plugin updates enabled so these alerts don't matter. These alerts are due to recent Patchstack changes, apparently.

    My suggestion is to allow server admins (that aren't account owners) mute such alerts. I don't want to make my customers deal with technical things.

    The "Alert: Vulnerabilities detected on your application" emails can only be disabled by account owners by muting the alerts (here's how: https://support.cloudways.com/en/articles/5119834-how-to-mute-cloudways-bot-notifications). We have their sites set up with automatic plugin updates and that works fine for us. These alerts are making our customers worried for no good reason, and it's making maintenance more of a pain for me since I now have to reassure them everything's fine.

    It isn't a big annoyance for a customer to receive such an alert but try to imagine a web maintainer (like myself) having to answer multiple questions from concerned customers. We… more

    3 votes

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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19. Add Meilisearch option for Laravel installs

    There is already an installation guide for digital ocean. Adding Meilisearch as a search engine for Laravel using the Scout package would be extremely beneficial. The installation is simple.

    Install guide: https://www.meilisearch.com/docs/learn/cookbooks/digitalocean

    3 votes

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    1 comment  ·  Integrations  ·  Delete…  ·  Admin →
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20. Add the Site Health option back into WordPress (under Tools).

    We need this for trouble-shooting and there is not an easy way to gather the info needed for a specific site when we need it to help solve a problem.

    1 vote

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    4 comments  ·  Wordpress  ·  Delete…  ·  Admin →
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