David Blanchard

← Cloudways Customer Voice

My feedback

  1. Improve your customer support quality (chat/tickets)

    83 votes
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    22 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    David Blanchard supported this idea  · 

  2. Be able to view support tickets opened by team members without cc

    1 vote
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    0 comments  ·  Service Improvement » Customer Support  ·  Flag idea as inappropriate…  ·  Admin →
    David Blanchard shared this idea  · 

  3. Force 2FA for Team Members

    4 votes
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    1 comment  ·  Service Improvement » Security  ·  Flag idea as inappropriate…  ·  Admin →
    David Blanchard supported this idea  · 

  4. Make a server setting to toggle outbound email off

    2 votes
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    1 comment  ·  Service Improvement » Server Settings  ·  Flag idea as inappropriate…  ·  Admin →
    David Blanchard shared this idea  · 

  5. Organise Servers

    4 votes
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    0 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    David Blanchard supported this idea  · 

  6. Email alerts (server down, disk ...) to all team members (not only primary email)

    11 votes
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    0 comments  ·  Service Improvement » General  ·  Flag idea as inappropriate…  ·  Admin →
    David Blanchard supported this idea  · 

  7. Remove Users from Delete Accounts

    2 votes
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    0 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    David Blanchard supported this idea  · 

  8. Add Team Members to Projects & Give Permissions to Applications on Projects

    4 votes
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    0 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    David Blanchard supported this idea  · 

  9. Confusing / wrong password info after migration

    7 votes
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    2 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    David Blanchard commented  · 

    Yes, we at least need the ability to delete this data from the dashboard as it's just misleading and confusing. Most of the time the admin login data here is not valid.

    David Blanchard supported this idea  · 

  10. Confusing / wrong password info after migration

    6 votes
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    2 comments  ·  Service Improvement » Console Improvements  ·  Flag idea as inappropriate…  ·  Admin →
    David Blanchard supported this idea  · 
    David Blanchard commented  · 

    Yes, we at least need the ability to delete this data from the dashboard as it's just misleading and confusing. Most of the time the admin login data here is not valid.

Feedback and Knowledge Base

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