Greg
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9 votes
Greg shared this idea ·
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6 votes
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113 votes
An error occurred while saving the comment An error occurred while saving the comment Greg commented
I just found out that a deleted account can't be used as a team member, either! I'm completely locked out of my client's account. I'm sorry I referred them to Cloudways and will be looking for an alternative.
An error occurred while saving the comment Greg commented
+1 Very annoying limitation as it is now.
Greg supported this idea ·
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191 votes
Greg supported this idea ·
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29 votes
An error occurred while saving the comment Greg commented
On the Features page, CW advertises, "Proactive Cloudways security practices keep all your servers safe and secure. ... All Cloudways hosted servers are protected by OS-level firewalls that filter out malicious traffic and keep out the intruders." This is not completely true, and there's no way to know to what extent it may be partially true. I had to request help hunting down what was causing outages, come to find it was a single IP address from China repeatedly trying to log in to one site, and was told to ban it in htaccess. That is the opposite of "proactive" and "OS-level."
@HBCWUV Bingo. This is one of several reasons I will _never_ recommend CW to a client.