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Greg

← Cloudways Customer Voice

My feedback

6 results found

  1. Allow us to verify domains for Elasticemail without enabling tracking

    9 votes

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    1 comment  ·  Product Improvements: Flexible » Add-ons  ·  Admin →
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    Greg shared this idea  · 

  2. Support for daylight time savings

    6 votes

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    6 comments  ·  Product Improvements: Flexible » Server Settings  ·  Admin →
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  3. Allow existing Cloudways customer accounts to be added as team members to projects in another account

    113 votes

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    42 comments  ·  Product Improvements: Flexible » Console Improvements  ·  Admin →
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    Greg commented  · 

    @HBCWUV Bingo. This is one of several reasons I will _never_ recommend CW to a client.

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    Greg commented  · 

    I just found out that a deleted account can't be used as a team member, either! I'm completely locked out of my client's account. I'm sorry I referred them to Cloudways and will be looking for an alternative.

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    Greg commented  · 

    +1 Very annoying limitation as it is now.

    Greg supported this idea  · 

  4. Let us specify the root for a new SFTP account

    189 votes

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    72 comments  ·  Product Improvements: Flexible » Server Configuration Improvements  ·  Admin →
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    Greg supported this idea  · 

  5. Firewall Management + fail2ban support

    29 votes

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    4 comments  ·  Product Improvements: Flexible » Security  ·  Admin →
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    Greg commented  · 

    On the Features page, CW advertises, "Proactive Cloudways security practices keep all your servers safe and secure. ... All Cloudways hosted servers are protected by OS-level firewalls that filter out malicious traffic and keep out the intruders." This is not completely true, and there's no way to know to what extent it may be partially true. I had to request help hunting down what was causing outages, come to find it was a single IP address from China repeatedly trying to log in to one site, and was told to ban it in htaccess. That is the opposite of "proactive" and "OS-level."

  6. Add Blacklist section in your security tab

    125 votes

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    planned  ·  29 comments  ·  Product Improvements: Flexible » Security  ·  Admin →
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    Greg supported this idea  · 

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