Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1914 results found
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wp-config file permissions for secure install
Wordpress wp-config file permissions are 664, should be 640 I think. This is the first thing I changed after migrating our sites here. 664 means the DB credentials are readable by any bot, malware scanner, or public user. We got hacked 10 years ago on this very setting being open to the public.
1 vote -
Allow Supervisor configuration also for Magento application
Right now it's possible to install supervisor service, but not possible to add configuration/jobs for it.
Supervisor works in the exact same way no matter what the application is, so since this is already working on custom php app, the exact same functionality should be made available also on Magento type applications3 votes -
Don't recommend Martfury theme for Magento 2
https://www.cloudways.com/blog/best-magento-themes-and-templates/
Some days ago I read above mentioned cloudways article about good multistore multipurpose magento 2 themes.
Then I purchased Martfury theme on themeforest. They don't say anything on their listing page that their theme is "single store only" type theme and if you want multistore on Martfury theme then you have to purchase their theme over and over. That means if you want 10 store views under single magento installation using magento mulistore setup, you have to purchase Martfury theme 10 times ! Yes they want you to keep paying them over and over for each storeview setup you…
2 votes -
To create a staging site /wp-admin URL under access details for a staging site.
There is a need to access a staging site's wp-admin URL. However, I could not find it as there is no "admin panel" under "access details" in Cloudways' application setting.
1 vote -
Set default password lengths to 15 characters, not 10
Currently, the default application password length is 10 characters. I suggest that should be 15 in 2023.
14 votes -
Allow valid DMARC Policies
When verifying a domain using Elastic Mail, allow a valid DMARC policy in place to verify the domain. In order to verify my domain, I had to temporarily disable a quarantine policy
1 vote -
IonCube for PHP 8.2
I want to stay up to date as possible as I can and needed this version to be live but cannot do it as IonCube is not supported by CloudWays
2 votes -
Get a better email provider
Rackspace has always a low of problems better get a other option.
1 vote -
mysql log
In basic programming, the database log plays a crucial role, as it captures specific database error cases. Including both application errors and MySQL errors in the log is essential for comprehensive error tracking and analysis.
Example for cases: https://kedar.nitty-witty.com/blog/1030-unknown-generic-error-from-engine-in-mysql
1 vote -
Add purge cache to the admin bar on the front end.
Show the Breeze Menu/Purge Cache to the admin bar on the front end.
2 votes -
please store domain names
please store domain names on the server and affordably
1 vote -
wildcard aliases should behave as expected
adding a wildcard subdomain alias to an application breaks other subdomains. eg. If I have an alias of *.domain.com on domain.com and also sub.domain.com as another application, then sub.domain.com will be broken because php scripts will be served form domain.com. this is a bug
1 vote -
AVIF support in GD library enabled but does not work.
AVIF support in GD library enabled but does not work. It must be fixed for many reasons, smaller traficc, faster load, betrer quality.
5 votes -
The worst support and most unreliable hosting service for WordPress
Dear Friends,
I have been using CloudWays for more than a year now and I have very honest feedback here for anyone planning to host WordPress websites. Cloudways support and hosting service is very very unreliable and they do not respect their customers at all, its my personal experience with CLOUDWAYS.
I had a very very bad experience. I requested from the billing team, prior to my hosting expiry date, that I need a billing extension as we are a startup and our funds will arrive in one week’s time. Mr. Ovais, a cloudways support member, gave me an extension…1 vote -
Create an upgrade path for Object Cache Pro when moving from 1Gb to 2Gb+
When moving from 1Gb to a higher RAM it would be good to either:
Highlight the lack of integration for Object Cache Pro for existing assets and what needs to be done (migration) to get Object Cache Pro
Create a routine that adds Object Cache Pro automatically to existing assets on server upgrade1 vote -
Reset Wordpress
Cloudways makes it very easy to delete a WordPress application. However, I have to perform the same steps (assigning domain name, SSL certificate etc) when reinstalling a fresh WordPress installation.
I would like to suggest a reset button for wordpress which would reinstall a clean wordpress installation and database, so the domain and SSL would not need to change.
2 votes -
more powerful servers vultr
Vultr has more high-frequency servers in its portfolio and in many more locations that can improve latency. As in Madrid and servers above 12vcpu
1 vote -
Server lavel ip block enable please
Server lavel ip block enable please
2 votes -
Allow users to enable PHP extensions that do not already exist on Cloudways.
For many applications, plugins, etc. - we may need to enable PHP extensions that aren't already enabled - and are not explicitly set in the "disable php extensions" list.
(eg. settimelimit() )
1 vote -
Be able to exclude certain objects from Redis (Object Cache Pro)
Hi, it would be very useful to be able to exclude certain objects from the Object Cache Pro plugin.
I currently have a setup in which a certain post query varies from user to user, and Redis caches it, serving one user's cached version to the rest of users, which breaks my site's functionality.
So now I'm forced to fully deactivate the plugin, instead of just leaving that certain object out of the cache.
6 votes
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