Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1802 results found
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Remove the "staging" tag from the dropdown list of Apps after a site is made live
Remove the "staging" tag from the dropdown list of Apps after a site is made live and replace with "Live"
I can provide a transcript of a support desk chat if you advise where to upload
1 vote -
add a simple way to monitor resource consumption per app.
It would be great to have an easy way to see which apps consume the most resources on a server in a given timeframe. That way we know when to scale or maybe identify apps that need their own servers.
3 votes -
Continuous Deployment (Via git with additional steps)
To support continuous deployment (Via git with additional steps)
such as build phrase, deploy phrase like CI/CD platform5 votes -
Delegate access to manage accounts
You add suspicious login attempt, I manage 10 accounts, now I have to email owner every time I login???
It makes no sense
Allow to add email address by admin to have full access
2 votes -
Google Cloud CDN
I think as you have Google Cloud Platform you should have their Cloud CDN as well, so we can get the most benefit out from there.
Please advise if we can use Google Cloud CDN soon?
1 vote -
Allow us to see our error logs (php, apache, mysql)
We want to see the logs of our apps
11 votes -
ability to access transferred servers as a team member from an existing/primary account
ability to access transferred servers as a team member from an existing/primary account
2 votes -
Please add Jenkins
i wish it would be great if CW adds Jenkins to their Application stack or atleast if CW server support it(We will do ourself)
3 votes -
Allow Team members to clone from one client server to another of a similar type
As a web developer, while I host some of my clients on Cloudways, I also resell your hosting to clients that would prefer to own their own hosting (what I recommend they do). I have a base app template that all projects start from on my hosting environment. It is easy to clone this to create new apps on my hosting. But it would be great to be able to clone this to a client that I am a team member of as opposed to building on my environment and migrating to theirs when complete.
2 votes -
Add feedback option under the help section plus have a feedback link on each page
Feedback options are still hard to find -- only found one after 3 to 4 mins looking
- no link on the bottom of subpages - would be great to give page-specific tips and ideas
- nothing in help if I type feedback into search
- no option button at top or bottom of help area which is 2nd place I looked after looking at the page footer
Thanks for a great system -- it's really good -- and I would be happy to help it be better :)
- atAdd feedback option under the help section plus have a feedback link on…1 vote -
Confusing / wrong password info after migration
there is a wrong/confusing information in the panel
- Create an app, WordPress
- Migrate a WP website into this app using Cloudways migrate plugin
- In the app infos, we see : Admin panel, Password : xxx
This password xxx is wrong, as it's the password of the imported WP that replaced this one
It's confusing
Maybe after a migration has been done, replace this password xxx by a sentence explaining this13 votes -
Add "stdout" output to Supervisor job logs
Laravel jobs tend to offload queues using "Supervisor" jobs. Laravel's docs show how to pipe "stdout" output to a file for reading. Cloudways Supervisor logs will only write errors, so there's no way to access the Laravel queue processing logs.
Normally, this is set in the Supervisor job ".conf" file with setting "stdout_logfile=".
This should be an option so Laravel users can access the Laravel queue logs, or the current Cloudways Supervisor logs should have "stdout" in addition to errors.
1 vote -
Allow apps to be installed on subfolder urls
It should be possible to install an app and set its 'primary domain' as a subfolder of a domain; e.g. domain.com/some-app.
Ideally you should be able to simply set the 'primary domain' as a subfolder but if that's not possible the Cloudways stack should allow Reverse Proxy to be setup on the server in order to achieve the same thing.
At the moment, the only way to achieve this is to hack the Cloudways setup by creating up an app on a bogus url and then physically moving that app into the app folder of your route app. This unfortunately…
5 votes -
Ability to have backups not dependent on server being backed up
Was recently told that restoring backups are 100% dependent on a server being functional. I believe we should be able to spin up a new server from a backup without having the original server 100% up and running. I understand it takes time to fix issues with a server, but if it is quicker to change servers, I want to be able to do that. Your engineers can fiddle with fixing things in their own time. I need my servers up.
1 vote -
Improve Staging Deployment for Wordpress Sites with better Find/Replace
I have found a problem with the Staging deployment for my wordpress sites.
Some plugins and themes store serialised arrays in the wordpress options. This is a valid technique that results in less DB calls.
However, if you simply do a find and replace on URLs in the database, the serialisation of the array will break. This means that the Staging site will lose the settings in the plug-ins and themes.
If you don't realise this, and push the changes back to Live, the Live website will break.A related problem is with premium plugins and themes that are licensed…
29 votes -
Slow queries debug guide
I would suggest your team to make some extensive guide on how to debug like slow redirects, slow ajax calls or slow checkout/order processing, long TTFBs etc ... everything that debug bar cant show, often even slow log cant show why it is happening ...
Especially now where you changes support policy to not helping people with such cases ... I honestly cant find any reliable guide that would help to learn solving this issues and not paying hundreds and thousands for developers
1 vote -
Option to turn off remote backups that charge us money, and just have local backups on our server
Option to turn off remote backups that charge us money, and just have local backups on our server
3 votes -
Edit the ssh welcome message
Edit the ssh welcome message, to remove the cloudways urls.
WebRoot: [ /home/123456.cloudwaysapps.com/xxxxxxx/public_html ]
WebLogs: [ /home/12345.cloudwaysapps.com/xxxxxx/logs ]1 vote -
sphinxsearch
Hi,
Please allow to setup sphinx search on the server.2 votes -
cUrl update to latest version
Some WP plugins require recetn version of cUrl, can you update it please ?
Thanks,
Remy2 votes
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