Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1799 results found
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Bag Washer: Does It Really Make Cleaning Reusable Bags Easier?
I have been attempting to maintain cleanliness and sanitation in my reusable bags, in particular the grocery bags, lunch bags and produce bags that are used regularly. When I was trying to find the better ways of cleaning, I discovered such a product like bag washer. It is supposed to aid in the better washing of bags as well as safeguarding their shape and material but I doubt whether it is necessary.
Has you ever had a bag washer at home? I wonder how effective it is when compared to the traditional washing techniques such as hand washing or…
1 vote -
How to Design Business Card
Designing a business card is simple if you focus on the basics. Start by adding your logo, name, and contact details, and make sure everything is easy to read. Don’t try to fit too much information on one card, as a clean layout always looks more professional. Pick colors and fonts that match your brand and keep the design balanced with enough empty space. Using good-quality paper also makes a big difference. If you want easy guidance and real examples, or want to hire a professional business designer, then you should try https://www.logodesigner.ae/business-card because this site has a team of…
1 vote -
Login to Feedback portal with Cloudways login
You should be able to login to feedback.cloudways.com with your Cloudways login. In fact, you should be auto logged in when clicking on the link from the Cloudways Dashboard.
1 vote -
Domain Registrations
Now that you have support for DNS via DNS made easy it would be fantastic if you had an addon that allow for domain registrations/transfer/renewals this way we could manage our domains/dns/website applications/email all in one place.
6 votes -
Identity Access Management
At the moment, when we create a server in flexible, by default this site cant be accessed by anyone except the creator of that server and the primary owner. This then becomes a bottleneck, when that primary account person is on leave or absent for any reason we need to wait which is not sustainable. I hope cloudways can create IAM Identity Access Management module similar to AWS where certain access can be defined and given to particular people to minimise this type of bottleneck. Thanks
1 vote -
Why does unified.cloudways.com/login load like I'm on dial-up?
The current dashboard login page loads like a man trying to walk through mud wearing flippers. It doesn't matter what browser or what connection, it's always the same and takes an age to load. It never used to be like this!
2 votes -
Allow Custom Nginx Configurations for Lightning Stack
As there are some Wordpress plugins, which require that Nginx rules be implemented in order for the plugin to function properly, it will be really useful to be able to add custom server configurations for Nginx when using the new Lightning stack.
In cases such as the above, currently, the only option is to use the hybrid Apache/Nginx stack and utilize .htaccess for custom server directives. This, however, prohibits the applications from using the new pure Nginx Lightning stack, which provides better server response times.
Please give due consideration to this important feature, as the stack matures and more functionality…
3 votes -
it would be useful to push cron jobs from staging to production environments (with relevant path changes) when using the Staging Managment t
Push Staging CRON Jobs to Production:
it would be useful to push cron jobs from staging to production environments (with relevant path changes) when using the Staging Management tool.Its an annoying pain point that seems easy to resolve.
2 votes -
Is it easy to migrate a site to cloudways from cpanel
Is it easy to migrate a Next.js website from cPanel to Digital Ocean
1 vote -
The server firewall page should include a note saying that black list entries will *not* block known search engine hosts.
The server firewall page should include a note saying that black list entries will not block known search engine hosts. Better still, include a link to a page listing all the search engines (with CIDRs if possible) that are never blocked. An ideal solution would be an option to allow search engines to be blocked.
1 vote -
Improved stability and detailed reporting of SMTP service on Cloudways
Hello Cloudways team,
Currently, the SMTP service works quite well, but there are still some limitations when deployed in a real environment. Some improvements:
Image-only PolyTrack reporting – Add a dashboard to display email statistics (create a careful/failed pong, the reason is in the article).
Integrated temporary notification – If SMTP encounters issues (e.g., a blocker, quota exhaustion), the system will send immediate notifications via email or the dashboard.
Fallback option – Allows for additional SMTP configuration to prevent service interruption in the event of problems with the main SMTP.
Better logs – Provide better logs, easy to filter and…
1 vote -
For Cloudways users: what level of support response time should one expect if you open a support ticket about DNS or email deliverability pr
For Cloudways users, the support response time for issues like DNS or email deliverability typically falls under their standard support structure. With predefined packaging, Cloudways offers different levels of support depending on the plan you’re on:
Standard Support (included with all plans): Response times are generally within a few hours for critical issues, but less urgent tickets like DNS propagation questions or email deliverability tweaks may take longer—often within 12–24 hours.
Advanced Support (add-ons or higher-tier plans): You can expect faster, more prioritized responses. Critical issues could be addressed within an hour, while regular tickets might be handled within a…
1 vote -
Bulk App Editing/Changing Functionality
Can we PLEASE have some sort of functionality where we can change Applications in BULK. Things like switching Security/Firewall, Application Settings, WordPress Settings etc. on & off.
It's quite time consuming to have to go into each and every App to make easy changes (eg. turning things off or on).
3 votes -
If you could change one thing about Cloudways today — what would it be?
If I could change one thing about Cloudways today, it would be the overall clarity and flexibility in the user dashboard. While the platform is powerful, the interface can feel overwhelming for users who manage multiple projects and want quick access to performance insights, caching controls, and security settings. A more streamlined dashboard with improved navigation, smarter automation, and real-time performance suggestions would make the workflow far smoother.
For businesses focused on SEO growth, content optimization, digital marketing strategies, and website performance improvement, having a cleaner, more intuitive control panel would save time and help maintain faster, more stable websites…
1 vote -
Safe Lock a server from deletion
There should be a safety lock on servers for api deletion. This would require a second, separate step in order to delete a server. This would prevent any accidental deletions in the UI as well as API.
1 vote -
Does Cloudways plan to implement a more comprehensive emergency?
Does Cloudways plan to implement a more comprehensive emergency support process for users who lose account access due to not receiving OTP codes or two-factor authentication failures — such as adding an official support ticket mechanism without logging in, more flexible identity verification mechanisms, an alert system when OTP emails fail on the server, along with a real-time status page to let users know whether the issue is with the email service, security configuration, or Cloudways infrastructure — to minimize downtime and avoid situations where users are completely “stuck” without being able to contact the technical team?
Author: Steal Brainrot1 vote -
Launch a Digital Ocean Server in Dubai
Subject: Request to Launch a Dubai-Based Server
Dear Team,
I hope this message finds you well.
I would like to kindly request you to consider my feedback regarding server location availability. As someone who supports numerous clients running businesses in Dubai, I’ve noticed that DigitalOcean currently lacks a server presence in the region. At present, we are using servers located in Bangalore.
Dubai is one of the fastest-growing business hubs in the Middle East, and having a locally-based server would be a significant advantage for developers and digital service providers like us. While AWS does offer servers in the region,…
2 votes -
What are the best open source/free DBs to use for a small organization?
I'm volunteering at a small learning center and want to create a database. Seeing how it's a small learning center, it would be best to not use a cloud-based DB for financial savings x trench run, so I would like to know if there are any open-source/free DB software I can use that can store a moderate amount of info and can if possible, be implemented and managed it one server for everyone to use (not just have it local on my PC or to one device)
1 vote -
Default application redirect to url
We would like to have the option to provide a url (our agency domain name or a landing page on our agency's website) that will be used as a redirect "default application" that is show when visiting the ip address or a domain that is not (yet) configured for that server.
1 vote -
Feature Request: More Flexible Database Scaling Options
Hi Cloudways team and community,
We love using Cloudways for deploying our apps, but we often find ourselves limited when trying to scale databases. It would be really helpful if there were more flexible options for scaling databases vertically and horizontally Grow a Garden, or the ability to configure read-only replicas easily within the same region.
This would help small teams like ours manage growing traffic without worrying about downtime or complex migrations.
Has anyone else needed more flexible database scaling on Cloudways? Any workarounds or suggestions?
Thanks!
1 vote
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