Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1802 results found
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API Endpoint Consideration
Hello. My team runs a large Multisite network with an option for users to map their own domains. The platform we're using to manage subscriptions has a Cloudways integration that adds domains to the application by deleting the additional domains then adding them back with the new mapped domains added.
I believe we can utilize this with the SSL domains as well, but it'll involve deleting and recreating the SSL certificate which could lead to SSL errors whenever someone adds their own domain.
Could I suggest adding an API endpoint that allows us to add domains to the LE SSL…
1 vote -
Get DB/file path name with API endpoint
I'd like to be able to get the DB name/file path with an API endpoint. This allows further automation of dev site setups, and has been requested for years on this forum.
18 votes -
Separate backup schemes for database to the ones of files
Since database backups are not incremental, there should be an option to be able to choose different backup durations and retention periods, from file backups.
For example, in my eshops I have hourly backup which is ok for files since it is incremental. But hourly full backups on the database can consume disk space for no reason.
1 vote -
Restore an app from backup it's asking me to rollback/delete - The buttons wording is unclear and ambiguous. Need a better explanation.
Restore an app from backup it's asking me to rollback/delete - The buttons' wording is unclear and ambiguous. Need a better explanation on the process and the outcome for each button and choice.
2 votes -
Allow us to completely remove applications
I would like to be able to delete applications from deleted applications without having to wait 15 days.
3 votes -
2 votes
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Default wordpress Username + Password
Can we make it where you can set your own default admin username instead of always using the account email?
thanks!
72 votes -
Offer a "Wipe All And Sync" Option for Live to Staging Transfer
Offer the ability to wipe all files and database entries, before pulling a fresh copy from live to staging.
Sometimes I need to redo our Sandbox environment.
Most of the time, there are various changes to the files and database.When I choose overwrite it won't wipe the remaining data.
If I delete the whole app and stage again, I have to redo SSL and other settings.
Please give a third option to the "Live > Staging" process.
- Overwrite
- Incremental
- Wipe and WriteThank you
1 vote -
You must have a Data Center in Turkey
I am satisfied with your service for now
Not having a server in Turkey is a huge shortcoming.
I chose Frankfurt as the server location, but it's still far away
In addition, the dollar rate in our country is very high, about 14 times more valuable.
This is big money for us.
I suggest you do a study with countries where the dollar is very valuable.1 vote -
Dedicated Nodejs servers
Dedicated Nodejs servers that support per application environments
6 votes -
Access elastic email dashboard
Need to be able to access Elastic email dashboard to be able to remove or subscribe. Had a major issue where our internal email address was blacklisted/blocked somehow. Had to contact you to take car of it, but only after Elastic email told me what to do...
17 votes -
Make the free trial OPTIONAL for new signups
The free trial is at best silly and at worst a very easy mistake to make me and you look bad. I've had numerous clients sign up for Cloudways, take the mandatory 3 day free trial (a useless amount of time for a free trial, IMO) and then freak out when their site goes down 3 days later because they didn't manually upgrade to a paid site. NOBODY EVER wants a 3 day free trial, they just want to sign up for an account and be done with it, so why is this mandatary? Please, at the very least, make…
2 votes -
Reset team members password without support ticket
Reset team members password from https://platform.cloudways.com/team/#####/manage
2 votes -
Add block storage integration to Wasabi and Backblaze
For those of us who have large websites with respect to images, it would be very helpful to have blockstorages in dedicated clouds for these purposes, even if this means an additional cost.
1 vote -
The web site does not tell much about hosting databases and APIs.
The web site does not tell much about hosting databases and APIs. For example, I want to host a MySQL database for a C# Windows Forms application - Is this possible>?
1 vote -
Breez cache plugin - Feature to clear a specific page
This is about the "Breeze" cache plugin for Wordpress, which is by the way amazing!
There is just one thing that is really annoying, that most of other cache plugin do. There is no option to purge the cache only for a specific page. With other cache plugin, it's possible to do it from the Wordpress bar at the top of the page and that's great to force refreshing a page for users, without having to delete the whole cache, thus slowing down the whole website for users during some time.
Thank you for the great work and best regards,…
10 votes -
Update to composer v2 and add cache folder
Please update Composer to version 2.
Support for Composer 1 is deprecated and some packages will not be available. You should upgrade to Composer 2. See https://blog.packagist.com/deprecating-composer-1-support/
Also, allow a user to write to composers cache folder:
"Cannot create cache directory /home/12341234.cloudwaysapps.com/hfjhsdkfhdsjkf/.cache/composer/repo/https---repo.packagist.org/, or directory is not writable. Proceeding without cache"
1 vote -
Auto SSL Renewal with HTTP Basic Auth
Hello,
I have a staging server where HTTP Basic Auth is always on and when I have SSL Cert Auto-Renewal ON as well it does not function how it should. Every time my cert expires I need to go in and disable Basic Auth and renew the cert manually.
Please have the auto-renewal process check if basic auth is enabled and temporarily disable before pulling the cert renewal. Super easy to implement this check.
1 vote -
Post-migration synchronization delay notice
I had my first migration and it failed (sort of) - the application crashed and was unavailable, and was also impossible to delete.
I tried another migration, with the same result - but by the time the second migration was completed, the first one suddenly started working!
The support agent was just as confused as I was. He did mention this problem occurs sometimes.
I suggest to include a small "please allow 5 minutes after migration for server synchronization". This could save a lot of support time and frustration (After the second migration failed I was ready to throw in…
1 vote -
Monitoring info at scale
Hello!
https://fluid.services/wp-content/uploads/2021/04/stats1.jpg
It would be nice if some of these stats could be displayed
https://fluid.services/wp-content/uploads/2021/04/stats3.jpg
in this area when looking at all servers
i have a bunch of servers now and it would just make my life easier to see some of that info at scale
and I'd be more likely to upgrade something (more money for you guys) if I can see it all in a list like that
that's it! Just wanted to pass it along as something to consider down the line! I'd consider it a quality of life improvement for customers with multiple servers :)9 votes
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