Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1802 results found
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request migration button / function from within an app
Should add a button on .com/apps/####/migration to request migration and ask for migration details from same place
For premium account holders
1 vote -
Protecting files in a specific folder
I'm using WordPress and Easy Digital Downloads plugin to sell downloadable files online. I need to protect files in a specific folder. I found the following article but unfortunately currently there isn't any setting to setup a redirect at Cloudways dashboard. Deactivating Nginx may fix the problem but there isn't any setting for that as well. I'm sure that there are many people who sells downloadable files online, and protecting files is very important for us. I hope you will consider to fix this problem.
https://docs.easydigitaldownloads.com/article/682-protected-download-files-on-nginx
3 votes -
install mysql / mariadb timezone database / tables by default
the timezone database is not filled by default: so these queries fail:
SELECT CONVERT_TZ( "2019-08-26 07:06:09",'Europe/Amsterdam', 'UTC');
Please make an option to install / update the timezone database
https://dev.mysql.com/doc/mysql-g11n-excerpt/5.7/en/time-zone-support.html#time-zone-installation2 votes -
4 votes
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Popup a notice when stopping/pausing a server that it will still be charged
Popup a notice when stopping/pausing a server that it will still be charged. A normal person thinks that stopping server means no charge since not using. I did not get a dream that it will charge me so that i may ask in live chat or read the knowledge base earlier in advance.
1 vote -
Simpler Account Verification Process
Regarding Cloudways' account verification process, please consider changing this system. I can no longer suggest my clients to use a company that doesn't put the server online within the hour. A 24-48 hours time period to get the server online it's nonsense. You guys really need to figure out another way to do this faster and easier. Also, to send documents for account verification by email is very rudimentar, I don't see this method for account verification anywhere else. Maybe upload documents on the website? Maybe let user know how long it will actually take to get the server online?…
2 votes -
application management
Allow users to change application management credentials.
See Request #161062 for more details.1 vote -
1 vote
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Add operation log to Application Database, and maybe backups
I'd like to suggest an operation log to the Application database, sometimes problems occur and it would be good to have a log to see the last time someone and who changed the database and maybe have a back from the last 5 databases changed within the last 5 days or so.
1 vote -
Show maintanance page while the server upgrade is in process
The server upgrade takes somewhere between 10-15 minutes and during the upgrade, visitors can't access the website. They see a 503 error.
I think Cloudways should show a maintenance page while the server upgrade is in the process.
3 votes -
Configuration Variables (Environment variables)
Would love to add configuration variables just like Heroku.
9 votes -
Why not to allow CDN for staging applications too
It will be good if there will be an option for CDN for staging applications too
2 votes -
Add Ability To Add Rackspace Alias w/out Mailbox
Currently you can only add aliases for mailboxes which requires you to pay $1/mo. per mailbox. On Rackspace directly, you can add aliases without a mailbox.
2 votes -
Add Cloudways Bot to Google Chat, similar to how it works in slack
Add Cloudways Bot to Google Chat, similar to how it works in slack
1 vote -
Integrate firewall with CDN
There are probably many needed enhancements to the firewall. One that would be especially helpful would be to block traffic that doesn't originate through the CDN.
For example, with Cloudflare, hackers can sometimes use historical dns records to discover your server's origin IP address. They can then circumvent Cloudflare's ddos and firewall features.
An option in the Cloudways firewall to only accept traffic through the CDN would eliminate this whole class of vulnerabilities.
14 votes -
All team members should be able to create their own teams.
Right now all my email team members can't use their email login to create their own teams which is bad because they have their own companies as well.
Please fix this asap.
2 votes -
Switch to AWS t3a.small servers in place of the old t2.small servers for your $36.50/month Managed AWS packages
The t3a family of servers upgrade the old t2 family of servers. The t3a family is cheaper to run yet more powerful, so you'll save money and your clients will get an even better product.
2 votes -
improve your onboarding process
I have had a pretty terrible onboarding experience. You issued me a blacklisted IP so I am not able to use transactional email. Your reps then tried to lie to me and tell me it is the domain that is blacklisted. Horrible horrible horrible!
2 votes -
Include a back-up estimate so we can tell what to expect on our bill. Have a bill est. that shows server cost(s) plus backups on each serve
Include a back-up estimate so we can tell what to expect on our bill. Have a bill est. that shows server cost(s) plus backups on each server.
2 votes -
Add Team Members to Projects & Give Permissions to Applications on Projects
I would like to add a team member(s) to a project so that when applications or added or removed from that project, the permissions for that team member to access that application are correspondingly added or removed.
9 votes
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