Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1802 results found
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error on SMTP settings page
I just accidentally entered the incorrect password for my SendGrid account, but there was no indication on the SMTP settings page. When my site failed to send out emails, I had to contact CloudWays support. They let me know there was an authentication error, and I re-entered my credentials and now it works. If there was some indication that an authentication error had occurred with status feed back on the SMTP settings page, then I would be able to correct it without taking up CloudWays Support's time.
2 votes -
Rocket.chat stack
Add Rocket.chat as an application.
9 votes -
Have an option to spin up server with no applications + sudo access
Hello,
I think it could be a benefit if there would be an option spin up an empty instance with just the core OS services and files and have sudo access availble for it. That way we can spin up and configure servers to work as smtp relays, reverse proxies, etc.
This could allow more seasoned users to configure a server to do more specific functions not usually applicable to normal use. Also you could leave out the managed service with it since we would be taking on that role with the sudo access.
Not sure how everyone else feels…
3 votes -
Stripe payment
It will be great to add one more payment methods like Stripe.com
5 votes -
Install PM2 to keep NodeJs running without fail
PM2 keeps apps like NodeJs keep running. it automatically restart nodeJS if it fails.
8 votes -
Stop New Relic Scrips if not Used
I don't use New Relic and it is disabled on my server but 2 scripts still run when a web page is loaded. I would like to stop that but it seems this is not possible according to a recent chat I had with one of your service engineers. Could you have a look at that? Thank you.
3 votes -
opcache settings
opcache.maxacceleratedfiles=? , opcache.validatetimestamps=? and opcache.consistencychecks=? , i would like to change this opcache settings
2 votes -
Enable Brotli compression alghoritm on all Cloudways servers.
I think this new compression tool developed by Google, will bring awesome performance benefits to all of us.
23 votes -
New Feature: per app smtp host, port, username and password configuration
Currently we can configure SMTP at "Servers -> Server Management -> SMTP".
This request is to add this same functionality at "Applications -> Application Management -> SMTP".
This can be a preferred solution then to add extra plugin code to each app.
2 votes -
Google SSO login for Team members (only works for the account Owner)
After a conversation with support it seems that Google SSO login only works for the account Owner but not Team Members.
Can you make this work for Team Members too please because currently they think that their account or login isn't working when they expect this to work as it would on any other website.
Thanks :)
17 votes -
include ALL digital ocean plans
Digital Ocean offers you “flexible plan” droplets. Such as 1gb ram with 3 cores. Couldn’t this be implemented with cloudways so we have more choice?
At the moment I need more cpu power but I don’t require additional ram.
Allowing the above will help my situation.
8 votes -
Get a full dump of an application for archiving purposes
My business model in building websites is more similar to Wix, eg., client pays me a monthly fee and I provide hosting and design services. And whenever the client wants to end the contract (or move somewhere else) I get a dump of the files and the database, and then archive it on OneDrive. This is a fairly quick and simple operation via SSH, but it would be nice to have an option on the control panel: "One click full site dump".
2 votes -
20 votes
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Install X-sendfile on Server
Install X-sendfile on Server
According to this article below, you mention using X-Sendfile to serve digital downloads for woocommerce. It is not currently installed on servers by default, and would be great if it was. Also to provide instructions on best way to setup for secure downloads for woocommerce.
https://www.cloudways.com/blog/woocommerce-settings-and-options/
7 votes -
automatic restart when server goes down
I think it's essential that the servers are fixed so that if they go down they automatically restart the server especially on digital ocean + vultr
A few times I've had the site receive a traffic spike out of the ordinary and it pulled my sites down until I manually rebooted it. It should be automatic.
43 votes -
Update Apache 2.4.28 or later after website failed penetration test
One of our clients recently undertook a penetration test on their site in accordance with their ISO application. It was highly recommended that Apache was upgraded to version 2.4.28 or later as Apache 2.4.10 was reported to have multiple vulnerabilities.
Most large UK based companies will undergo a similar ISO application so this should really be completed.
Thanks!
7 votes -
user agent rules
I want to add user-agent rules in varnish cache. Because magento 2.0 have user-agent store view
2 votes -
Add ability to add multiple IP addresses at once in the Security panel
Provide the ability to add multiple IP addresses at once in the Security panel for when we need to whitelist IPs for managewp and other services.
2 votes -
Filter Applications by Server or Project
I'd like to filter and not only sort by Server my applications as the list is getting too big.
15 votes -
Mention about Off-site backups charges in pricing table and add a calculator to estimate the backup fee
I'm unaware of off-sites backups until I check my billing. Why don't you mention about this extra charge to the customer? Why can't we disable it? They are many free plugins in WordPress for daily backups.
14 votes
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