Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1860 results found
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Create a 'Billing' link on new sidebar menu
In your new unified.cloudways.com dashboard can we please create a 'Billing' link in the left pop-out menu area as it takes a long time to drill down into my profile to find billing related items. Just UX improvements.
2 votes -
Audit / Security / Action Logs
It is critical for many businesses to be able check the actions and changes that are made on an account in order to debug, detect abnormal activities, intrusion or restoring certain setting back to their original, etc.
After discussing with the support on a separate ticket about an incident we detected as unusual, we felt the need for this feature more than ever.
Right now it is time consuming for support to check system logs and it is not easy to have a clear picture of WHAT happened and WHO did EXACTLY what and WHERE it was happening.
We got…
4 votes -
Add option to increase Cache Size
As of now there is no option to increase the max allowed size for Radis and maybe Varnish Cache as well.
Can you please add the option to set the cache size per application so we can allocate more resources to larger applications.
A simple WooCommerce site is easily maxing out the Radis cache and causing significant slow loading of variations.
1 vote -
Varnish Cache Lifetime - Should be nocache, 1 minute and 30 minute options as well. Means more choices in varnish cache
Varnish Cache Lifetime - Should be nocache, 1 minute and 30 minute options as well. Means more choices in varnish cache
1 vote -
You keep the help button in our accounts active - otherwise its frustuating to get help and for this you loose a lot of points.
The need a hand in our accounts is not active. I have to go out of my account before I can get a chance to send in a ticket. Watch out - do no neglect those insider as you focus on the ones outside - Pity
1 vote -
Multiple email senders
Please add multiple email senders to each server or application (if using elastic mail). Seriously, ecommerce website will need multiple email senders such as no-reply, orders, account. Cloudways only has 1 email senders, so what the point of advertising hosting eCommerce website here, and Cloudways hasnt thought about it? Thank you
1 vote -
add ticket link in platform.cloudways.com for easy access
I cant find the link of tickets when I am loggedin in platform.
1 vote -
Allow for custom backup frequency at the App level (not just server)
When a site is in dev we need to have backups done like 4x/day to ensure nothing is lost as we make progress on the site. Nothing worse than to rollback to a previous day backup and lose all work done over the past day.
1 vote -
Export / Import Server and Application Settings and Configuration
I was looking for a way to save the configuration for my servers and their applications. This would be a huge time saver.
1 vote -
Applications table status might help for many people here
application table with status field in many aspects like:
SSL, Domain Name, varnish, backup
and more, so we can see in a glance the status of our customers websites.1 vote -
Cron job URL open and close quotes for URL that has ampersand
Right now when setting up basic cron job with the type selection curl, the URL does not accept open and closing quotes that have an ampersand sign. I was having issues running basic cron jobs because the URL that had an ampersand sign, it escaped everything after that.
For example:
In the below URL when the basic cron job is setup, it escapes everything after &.
http://example.com/pages/link?id=1&name=josh3 votes -
Sync the Application Admin Username & Password in the Database Manager with the UI Cloudways Panel
Sync the Application Admin Username & Password in the Database Manager with the UI Cloudways Console Panel Application Admin Username & Password details
It is very confusing that this isn't fixed.
6 votes -
Allowing Multiple Email Address to Receive Invoicing
I want to add my payables department's email address(s) to those that receive your monthly invoicing. Currently, only the account holder's email address is permitted.
By comparison, all my other WWW SaaS permits me to add more than a single email recipient for invoicing. Thx!
1 vote -
Bulk App/Server Delete Option
are there any bulk app removal option ?
this is BAD UX of cloudways2 votes -
Add Wordfence CLI
Wordfence CLI is a new product from Wordfence which prevents the issues related to running the malware scanner inside WordPress. It would ve nice to have it integrated and scheduled via cron. https://www.wordfence.com/products/wordfence-cli/
2 votes -
please make AWS's servers in Israel available for cloudways users
we would like to host our website on AWS's server farm in Israel, please make it available for coludways users
2 votesWe are happy to share an update that we have picked the idea & it is in the development phase. The region will be available in the coming weeks.
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Add Bytespider and PetalBot to the Bot Protection list
Please add the following nasty bots to the Bot Protection by default.
Bytespider & PetalBot
Thanks
1 vote -
Add filtering by text or an option to show all items per page to the application list
We are a web agency that currently has about 80 applications.
It's very difficult trying to find the right application with a pagination of 10 items per page, especially since they are in random order by default.
You should either:
A) Add live filtering by application name to the application list. And preferably filtering by server too.
B) Add an option to show all items or at least a reasonable amount of items at the time on the list, so that users could use browser's search to find the correct one. It would not make the system slower, it's much…
3 votes -
move the application list on a server to a larger view
I can't tell you how annoying it is to only have a tiny little pop-up window to view the applications in a given server. Please make this larger, or make a separate page for apps within a server or, just allow a filter on the dashboard.
5 votes -
Need SSH, Git, FTP Alternatives on Cloudways Server
Please add alternative options instead of SSH, Git, or FTP without any commend uploads of any files. Also, add compressed and uncompressed options.
1 vote
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