Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
354 results found
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27 votes
We have got into a partnership with Sucuri where we can offer their services at a discounted price. Read more here:
https://support.cloudways.com/how-to-setup-sucuri-antivirus-website-monitoring/After extensive research, we think Sucuri is the best option for our customers. They are experts in the CMSs we deploy (Wordpress, Magento …) and their services have the flexibility our customers need (including on-demand site cleaning).
Cloudways Team
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Support Git push / pull to remote via SSH
The current Git Deployment feature is great but doesn't support committing and pushing changes back to the remote repo. Files are changed when new plugins are installed or media is uploaded and these files will be excluded from the repo if they aren't committed and pushed.
Users could bypass the Git Deployment feature all together and use native Git via SSH if they were allowed access to the .ssh folder. However in order to push and pull to a remote repo via SSH, Git needs to write to the .ssh folder which you forbid. I understand you don't want to…
29 votesWith the new credentials system (http://www.cloudways.com/blog/old-ssh-sftp-user-to-the-new-credentials-system/) recently deployed, you can now use all git functionality via command line (push, pull, clone …).
This will work ONLY for master credentials (https://support.cloudways.com/difference-between-master-credentials-and-application-credentials/) as team members don’t have SSH access anymore.
With master user now, you can create your own .ssh folder, so all git options should be unlocked.
Please note this refers to git execution from the command line and is different from the basic Git Deployment feature integrated with our console (https://support.cloudways.com/using-git-for-deployment/), that will just pull a remote repository from the console, store it locally on the server and sync it with the public_html folder of your application and is aimed at users with basic git needs and not comfortable with the command line.
Cloudways Team
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Offer Cloud Hosting Provider Vultr
Vultr is now a strong competitor in the Cloud arena, and it offers better deals than DigitalOcean such as 768MB of RAM and 1TB monthly bandwidth for only $5 USD. It'll massively increase your customers by having better offers from strong competitors.
80 votesVultr is now live!
Cloudways Team
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Wordpress Security
For wordpress security, it is a common practice to move up by one level the wp-config.php file from the publichtml directory. Allowing the very important wp-confog.php file to remain in the publichtml directory is considered unsafe. Presently this is not possible in cloudways. WIll this be allowed by cloudways in the futire?
12 votes -
Enable new Frankfurt dgitalocean datacenter
Please offer dgitalocean Datacenter in Frankfut!
9 votesThis is now available through console.
Cloudways Team
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Realtime billing dashboard
It would be very helpful to me to get my realtime billing counter display in the members area under the billing section, so I could evaluate how much cost I will actually pay depending on new services, upgrading services (scaling) or degrading and stopping services.
Now, I have to wait for the end of the month for this.
Google and Amazon give me realtime billing. please see if you can develop similar functionality.
Regards,
Nadav Kavalerchik11 votesYou can find real time billing information in your member area / billing section:
https://www.cloudways.com/en/member/You will see there, the amount you have spent in current month so far and a forecast of your total month spending based on current usage levels.
Hope you find it useful!
Cloudways Team
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fade / move notification popup
It is a pain in the ass to have to click the mini "x" after a trivial task is performed. perhaps, make the notification disappear after a few seconds or just move the notification to the left or right and not from the top near the DROPDOWN
5 votes -
Allow for custom retention period for backups (currently max 15 days)
I would like to set retention to 1 year if I want to.
36 votes -
Change Mysql timezone for entire server
I am from Mexico and my company uses default timstamp in all our tables and we have a lot of POS installed that required exact datetime from my country
3 votesThis is now done. Mysql time zone can be changed from Server Settings & Packages → Advanced tab.
Cloudways Team
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Reset File Permission
A button in the application dashboard which would allow us to reset the file permissions for that particular application.
1 vote -
"Default Application" for server public IP
When I create a $20 Digital Ocean server it's because I'm looking for power! When I host 2+ applications, I'm unable to control which application is attached to the default IP. What if I want application #5 to be the primary website shown when someone visit's the "default ip"?
40 votesThis is now live. You can set the default application for a server in the Server Settings section → Advanced tab.
Cloudways Team
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SPDY
It would be good idea to start implement SPDY from Google. In this time its relatively heavy pressure for https sites (in my opinion its good idea at all). In this case Varnish is out, so put option for SPDY will be logical step for sites using SSL certificates.
35 votes -
10 votes
This has been completed. All new applications are deployed with proper settings and we are working on applying same settings to all existing applications.
Cloudways Team
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have a disk-size check before cloning app
have a disk-size check before cloning app to make sure server has enough space
2 votes -
Master SFTP/SSH user for my servers (access to all applications)
I should be able to SFTP into 1 access point and have access to all of my applications.
19 votesThis is now live.
Cloudways Team
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Please upgrade Drush to a current version, Drush 7.x, that works with Drupal 8. Your current version is several years old.
As the title says, please upgrade to the current Drush 7.x that works with Drupal 8. I just signed on and understood that your drush was up to date.
6 votesDrupal 8 is now available for deployments and ships with latest Drush.
Cloudways Team
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Add the functionality to search for a specific app on the server page or list them all in one place.
For users that have many many servers and many apps on each of those servers it is hard to find specific applications quickly. As my server/apps list continues to get larger and larger it will only grow to be a bigger problem.
Maybe a "quicklinks" area at the top of the page that has a dropdown of all your applications listed alphabetically, when chosen you will be taken to the details page of that specific app as it does currently.
Aggregating all the servers applications into one additional place for selection, I think, would be the best and most simple…
5 votesThis is now done. Find option “Filter Apps/Servers” on the top right console corner.
Let us know your thoughts.
Cloudways Team
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Offer better yearly plans
I'm not trying to be mean about it at all. Just wanted to state a fact. Because even on the 2GB $30/month plan, that is only $360 yr. If I paid 360/yr to any other webhost, I'd get a 10-20% discount. But worse, I am paying you $1000... that is 3 years of service, for a 5% discount. Again, I don't see this in a mean way but that is insulting. Yes I know you have people will who will use up 1000 very fast but most average people won't. If you had said something where you deposit $500 and…
2 votesWe updated funds layers to better align with our customers realities.
We know this time we are closer as people is actually using it :)
Cloudways Team
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Multiple SSH keys per server
In http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/5944352-ssh-keys-to-access-my-servers-instead-of-password SSH key access was enabled to server but just with one key.
Please allow multiple keys to be uploaded.
11 votesThis is now live.
Both Master and Application users allow for SSH key authentication with multiple keys per user.
Cloudways Team
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WordPress (or other apps) staging (live and test site combination)
Cloudways definition of staging is somewhat different from other managed WP services like SiteGround and MT Premium WP. It would be great to have dual WP setup for live and test without cloning, and hopefully with easy/simple sync feature.
176 votesWe are happy to announce that our Staging feature is out of Beta. In case you encounter any issue, please inform us via Live Chat or open a support ticket.
For information on how to use Staging please refer to KB link below,
https://support.cloudways.com/create-staging-environment-site/
Cloudways Team
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