Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
354 results found
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Modern new user interface - Click&Go
Some plans to do better interface of your panel ? I know that its not so critical than functions, but still interface need to follow great function :)
If you check your partners DigitalOcean or now even new beta SendGrid panel it looks nice, clean and simple.This panel looks little bit oldies for that kind of quality technology what you offers. I think your quality service deserve also quality user interface.
My view is, that ''member area'' looks nice and it would be much better if also panel looks similar way.
I understand that you use many external systems…
23 votesSo, a bit later than expected but our new console & website are here!. Console, while keeping the simplicity and usability of previous one, is now much nicer and modern (fully developed using Google Material-design guidelines).
You have a link to test it inside the old console. After receiving feedback and doing the necessary improvements will set it as default.
You can leave your feedback through a survey accessible inside the new console.
Cloudways Team
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Add Linode As A Hosting Provider
I have tested Linode myself and found it better than many hosting providers and is also recommended by many websites and companies like WPEngine. As a CloudWays customer I want to suggest that it will be more better for CloudWays (for more sale) and for its customers (for better services) if you add Linode as a hosting provider as you have already added Amazon & Digital Ocean.
Best Regards,
Aamer143 votesLinode is now available on Cloudways Platform
You can now launch a Linode cloud server on the Cloudways Platform and get a taste of the best managed cloud hosting experience at very economical prices.
Cloudways Team
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Add feedback.cloudways.com to the Member's Area and Site Footer
It would be great if the feedback platform could be directly linked from the Member's Area and the Cloudways site footer.
I always forget how to get back here and I'm sure a lot of customers potential and otherwise would be pleased to see you have taken the time to set a platform like this up!
4 votesThis has been done. You can find feedback link in the footer of home page and in the member area too (same location as in console).
Cloudways Team
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84 votes
This is now live in the form of Application Credentials:
https://support.cloudways.com/which-is-the-difference-between-master-credentials-and-application-credentials/Application Credentials link to updated Team feature:
https://support.cloudways.com/collaborate-project-with-team-feature/Cloudways Team
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Switch from trial to payment
We had a trial version, now we were asked by you to upgrade. We did so, unfortunately all our work is gone!
Any chance to get access to our work of the last week?Thanks, Diana
1 voteThanks for upgrading the account.
Your server has been recovered successfully and one of the account manager will get in touch with you shortly with rest of the details.
Feel free to contact us via live chat or ticketing system in case you have further queries.
Thanks,
Cloudways Team -
Offer yearly, bi-yearly payment option (with discount)
Currently you just offer month to month payment option.
19 votesWe have added discounts for credit bulk upload. Initial discounts stand at:
Upload $1000 get 5% extra credit
Upload $2500 get 10% extra credit
Upload $5000 get 15% extra creditPre-paid credit has been available for a while now.
You can find all options under My Funds section in Member Area:
https://www.cloudways.com/en/member/Let us know your thoughts.
Cloudways Team
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The ability to have multiple SSL certificates on ONE server instance
I would like to see the ability to have multiple SSL certificates on ONE server instance. Right now you have to create another server instance, with its additional costs.
24 votesWe are happy to announce that this has been finally completed and it is now live. We are updating KBs and creating blog posts related to it, so stay tuned.
Cloudways Team
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Support Amazon C3 family instances
We are paying for an instance that is way over spaced just to acquire the processing capability that a c3.xlarge will provide without the costly RAM which we do not need.
Prestashop is a process hungry system. If Cloudways professes to be a Prestashop hosting expert I would have thought you would have known this and accommodated the processing power required on a competitive basis.
1 voteFind C3 family available when launching new AWS servers.
Cloudways Team
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fix "how to add an ANAME"
option 1 ends in the middle.
Your missing a clear explanation of how to add an ANAME.1 voteThis has been fixed. Most probably an issue when saving with our KB editor. Thanks for reporting.
Cloudways Team
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1 vote
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14 votes
This is now available under the Advanced Server Settings tab.
Cloudways Team
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Add APC Settings to the Server Control Panel
Instead of having to contact support or use .htaccess files to manage APC settings, having the APC Settings directly on the dashboard would be nice
6 votesBy now we have added APC memory. Let us know what else you would want to see under Server Settings related to APC and we will make it happen.
Cloudways Team
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Possibility to create folder above public_html for ClicknGO plan
ClicknGo plan does not allow to create a folder above publichtml. We have an application that requires repository folder created above publichtml to run in a secure mode. We only have option to upgrade our plan to PowerGrid due to this. An option to create a folder above public_html that would also be backed up to offsite backup would make ClicknGo a perfect plan.
9 votes -
43 votes
This is now live! Find it in your console under the Application tab.
Cloudways Team
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Laravel
CloudWays is a great hosting platform, but I would like to see dedicated support built in for Laravel, this would simplify having to set up Laravel for APC/Memcached and would also negate having to play around with the folder structure of laravel (index.php being in the public folder of the application install)
5 votesLaravel 5.0.4 was deployed today. This will be for new installs.
Cloudways Team
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Allow cloning of the apps between different servers under the same Click&Go account
It would be very useful to be able to clone an app to a different existing server under the same Click&Go account. This way it could be easier manage the resources used on different servers.
42 votesCloudways
This is now live. In the Application tab, if you click on clone for any application you can now choose:
- Clone on same server.
- Clone to new server.
- Clone to any other existing server in your account.
Cloudways Team
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Full Screen for MySQL manager
Could you allow 100% width for the MySQL manager. The current boxed design only allows a viewable width of 730px which makes it difficult to view data tables with lots of columns.
It's a MySQL manager, it doesn't need to be pretty. Usability should take precendant.
5 votesI am happy to announce that this has been completed and deployed to all our servers.
Thanks for your feedback and for pushing us to get it done! :)
Cloudways Team
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Upgrade MySQL version in Click&Go to 5.6
Currently you have 5.5.
17 votesYou can now upgrade from 5.5 to 5.6 from the Server Settings & Packages section under the Server tab.
Cloudways Team
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Enable NewRelic application monitoring
Your server monitoring is useful, but it would be nice to be able to monitor specific applications. A way to auto-install the NewRelic client would be especially useful.
58 votesNew Relic is now live on Cloudways.
New Relic Lite will be deployed to all new servers and existing servers (albeit left stopped in 512MB servers due to resources limitation, you are free to start it though from Manage Services section). You can upgrade to Pro (special price) from Add-on section.
You can read more about this here:
http://www.cloudways.com/blog/introducing-new-relic-apm-addon/Cloudways Team
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add wp-cli as a part of the WordPress application
It would be great to have WordPress applications have wp-cli support out of the box. It is possible to download and set it up manually but many other hosts include it pre-configured.
9 votesThis is live on all servers! We are creating a KB about it as we speak.
Cloudways Team
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