Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1819 results found
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3 votes
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extend CloudwaysBot messages with domain names or application names when messaging about failed backups or sending similar notifications
It's not helpful to get a message about failed backups when you have multiple applications. Instead, having the message include the domain of the application in which the error occurred would be a huge timesaver.
3 votes -
Master account
Have an option so I give my webadmin's cloudways account full access to my server and application.
1 vote -
SMTP settings at the application level
I would like to set SMTP credentials in a per application basis, that would give us the ability to send emails using a different SMTP account for each application/website.
2 votes -
Show in Graph which processes are causing huge spikes on my wordpress website
Just like we have the Task Manager in Windows platform and Activity Monitor on Mac, I would like to see a similar utility in my Cloudways Panel where I can see which processes are causing hugh spikes on my server resources and also I should have the option to force quit them.
I know implementing this option is difficult, but if done it will be an excellent addition to your solutions.
3 votes -
Allow NGINX to work in all but specified folders
I had crushed in a user case which required to manage file permissions via .htaccess RewriteRules, with files physically available inside web-visible folders instead of logic-protected folders, so I had been forced to have CloudWays disable NGINX for my server.
Instead, it would be nice to have a panel where to configure specific folders with Apache-based file serve, instead of NGINX-based.
3 votes -
rdiff-backup install on servers and allow access
https://www.nongnu.org/rdiff-backup/
rdiff-backup is the cousin to duplicity. However the difference is that you don't have to do regular full backups. The full is always the latest backup.
This is much better for mirroring and creating local backups.
1 vote -
New WP-CLI Commands: Doctor and Profile
Wondering if possible to add wp profile and wp doctor WP-CLI commands, sounds helpful
https://make.wordpress.org/cli/2017/02/08/two-new-commands-doctor-and-profile/2 votes -
Create a MySQL-only optimized server
I just want to create an high performance optimized DB server without Apache nor other modules.
I want to be optimized already for high-performance by Cloudways experts. That's it.1 vote -
Please give the fact that '"SUPER' privileges of MySQL are not allowed in CloudWays" in one of MySQL documents
Please give the fact that '"SUPER' privileges of MySQL are not allowed in CloudWays" in one of MySQL documents
1 vote -
Install PM2 to keep NodeJs running without fail
PM2 keeps apps like NodeJs keep running. it automatically restart nodeJS if it fails.
8 votes -
Add total memory usage (including buffers/cache) to monitoring tab for autoscaling Kyup servers
Kyup autoscaling triggers from total memory usage (including cache and buffers) however that statistic is not viewable from the Cloudways dashboard. The Free Memory chart reports the available memory +/- buffers and cache.
This causes confusion for users of Kyup, since scaling may occur unexpectedly when comparing to stats in the monitoring tab.
1 vote -
Create a Support Access plugin to provide access token for support agents
Create a plugin that allows a client (us) to generate an access token to provide to a support agent (you) to provide access for troubleshooting support seamlessly. This would avoid me having to create an unnecessary admin account on an install.
I've had this functionality from companies as small as theme developers. It makes for a much better customer experience.
2 votes -
Support Oceandigital DNS
Please add posibility to use Oceandigital DNS in cloudways panel.
2 votes -
Default wordpress config
Please consider modifying the default wordpress wp-config file to include. I have had to manually add that to every install so that visitor IP's are showing up correctly.
if ( isset( $SERVER[ "HTTPXFORWARDEDFOR" ] ) ) {
$SERVER[ 'REMOTEADDR' ] = $SERVER[ "HTTPXFORWARDEDFOR" ];
}6 votes -
email notification when backup is completed
Add the possibility to send an email notification when backup is completed successfully
2 votes -
1 vote
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Connect your chat system with your support ticket system
Chat doesn't have a timestamps, please add this. I've often been waiting online for a while and I'd like to know how long I've been sitting there.
Provide ability to leave chat and have staff open ticket for you.
I've been on chat before while the server was being checked out for almost an hour. I had to leave for an appointment. I asked if they could reply back to me in a ticket and they said to just stay on chat. I told them I had to go and they said to just leave the page open. When I…
2 votes -
Improved monitoring and alerts
The cloudways bot hasn't detected the two times that I've had issues on my server. A few days ago CPU was high and maxing out, sites were not loading and I had to notice this while on the site and open a chat to get it resolved. A couple weeks ago, the entire server was down from 3am to 10am - everything had completely locked up, no warning email.
In addition, I don't think you can call yourselves "Managed" if you don't get the alerts on your end and check the servers. If I have to log in to see…
2 votes -
Add ability to schedule automatic server shutdown/enable
Add ability to schedule automatic server shutdown/enable.
If i have a server that i know is only required to be used during regular business hours, but i dont want it accessible or paying for it during non-business hours, I'd like to automatically schedule it to go offline and then come back online later.
IE: i want to shut it down every day at 1am and bring it back online at 6am, without having to do it manually.
7 votes
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