Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
1682 results found
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Transfer Billing To Another Account (With Affiliate Commission)
It would be great, especially for freelancers and agencies, to be able to create a new server with an application and then transfer the server to another account for billing. (Just like Flywheel does.)
I am aware of this feature https://support.cloudways.com/how-to-transfer-server-to-another-account/ but I don't believe the affiliate commission is gained from such transfer. Please correct me if I'm wrong.
Another great feature that would go well with this one is to setup test/demo sites for clients at no charge: http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/17827789-providing-a-test-server
12 votes -
Node.JS
Nowadays Node.JS is growing and being used more and i am also one of the users i already saw the old post where they got a reply saying in the future and since then its been 2 years so i wonder if it would be possible now.
17 votes -
Discourse as Application
It would be nice if you could use discourse(which is open source) since it would help people that want to make a big forum site it also been mentioned in a old post already http://feedback.cloudways.com/forums/203824-service-improvement/suggestions/7405198-discourse
5 votes -
Compact view of applications list
At the moment, if you have a long list of applications, it is really difficult to work with that page. Add a toggle button for a compact view where we have a table instead, so more applications fit on the screen
3 votes -
Docker GUi for container management:)
a simple docker stack for immediate launch and also a great GUi like u have for the other apps and servers:)
5 votes -
Grav CMS
Please, add Grav as a possible application.
5 votes -
Easy Google G Suite Integration (as SMTP gateway)
Being able to easily integrate G Suite (Google Apps) would be great. We have all of our email setup through G Suite and it is a popular email service. Like the SMTP add-on, but for G Suite.
This goes hand and hand with being able to access the DNS add-on directly.
I don't mind paying extra, but the way things are setup is really confusing.
88 votes -
Direct Access to DNS Integration
Having direct access to the DNS add-on would have made things a lot easier. There are many different DNS setups that make it difficult to know exactly what is needed to add and or remove things. And via ticketing service makes it really difficult and confusing.
15 votes -
PHP-FPM Pool Process Manager (pm) Settings
Being able to set these in the Settings & Packages section would be great.
pm.maxchildren = # The hard-limit total number of processes allowed
pm.startservers = # When php-fpm starts, have this many processes waiting for requests
pm.minspareservers = # Number spare processes php-fpm will create
pm.maxspareservers = # Max number of spare (waiting for connections) processes allowed to be created
pm.processidletimeout = #8 votes -
WP-CLI commands when creating an application
Would it possible when creating a wordpress application using the CloudWays API that you can specify some WP-CLI commands that run after creation so you can install plugins and set other options with an API call? This saves having to SSH into the new application.
7 votes -
Add more locations
Please offer all the locations, and not just a select group, for each of your providers. For example, I -- and my customers -- are in Texas, so the Vultr datacenter in Dallas would make a great deal of sense; but you don't offer it. Similar limitations exist for your other providers. If they have a location, please offer it, too.
3 votes -
Free Email or at least Email Forwarding
Not all clients need or want email accounts, especially Rackspace which costs more. We need a "free" alternative like most hosts provide.
Just to be able to forward emails without having to use the domain registrar would be very helpful.
For example a client who pays me the absolute minimum for his one page promotion site won't want to pay for Rackspace email, he just needs a basic email or forwarder to fire emails over to his gmail or work email.
33 votes -
Let me backup to my own storage
Cloudways is shaping up as a potentially good option for me however I need to be able to backup to my own storage in the event something goes wrong with Cloudways.
It would be ideal to choose between Cloudways own backup option and my own using S3/Google nearline etc.
4 votes -
Make pricing more transparent (and understandable)
I'm not asking you to be the cheapest but make it clear how your pricing works. My specific issue is with the way Google Cloud instances are marked up. The highlighted instance has what seems a reasonable 30% margin whereas a larger instance ends up 255% more expensive than Google Cloud itself.
Server Pilot (i know, not quite the same) have a fixed $ fee per server you maintain with them. This makes sense as if you were pricing based on 'effort', there's no additional effort for you should I choose to use a higher spec'd VM.
7 votes -
Provide "strace" utility.
This unix utility ("strace" - https://en.wikipedia.org/wiki/Strace) is of great help, in finding out, what an apparently hung process is doing. It is required for master users, to do self-administration of their servers/processes.
2 votes -
Give PROCESS access to the DB for performance monitoring
Having PROCESS access to the Database will allow for us to use monitoring tools so that we can better determine what tuning needs to be done on the DB server would be extremely helpful.
1 vote -
Security Log for Team Members
I would love to see some form of a actions/security log which is stores X amount of entries per month.
What Security/Actions Log?
Ability to track who has logged in from where.
Which Team Member has moved, created, deleted applications.
Which Team Member has changed a setting within Servers/Applictions.Any other detailed information.
Here is an example that PHPBB uses, or Wordpress Security Audit which has similar functions as to what im suggesting.
http://cdn.inmotionhosting.com/support/images/stories/edu/phpbb/maintenance/mod-log.png
http://files.staticfsr.org/files/images/PhpBB%203%20Admin%20Logs.jpegAbility to export the log via csv would be great too. This would keep your DB less cluttered as you would purge the entries every…
14 votes -
Update application Layout
Update the application list to cards or smaller, I can only see 5 apps before the fold on my screen, would be better to have a grid of apps.
3 votes -
7 votes
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Virus Scanner to find infected malicious files
Hi, I have found my wordpress file corrupted by some malicious code due to which our site is running slow. This code was found in all functin.php files. I was not understanding suddenly why site performance got so much degraded. After checking all file and uninstalling plugin then too i didnt find reason for same. After long research i got to know that some code has been uploaded to function.php file. I haven't reseted file permission so its some server security lack that such code was uploaded. Now i want to scan file to check that no more infacted files…
99 votes
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