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Service Improvement

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1652 results found

  1. Allow customers to create database users

    When having Master Credentials you con go to the MySQL Manager and create a user, but when you want to save you get:
    "Access denied; you need (at least one of) the CREATE USER privilege(s) for this operation"
    You should allow permissons for Master Credentials to creat DB users

    27 votes

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    12 comments  ·  Security  ·  Admin →
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  2. Dedicated servers

    Solutions in the "cloud" is simple, flexible and user-friendly when it comes to quickly change the infrastructure. For us that is slightly more advanced users, and sees the need for dedicated servers for our applications have several advantages to having it on dedicated servers.

    I am aware that it is significantly more advance and would cost a small fortune, but it is also considerably cheaper than large configurations in the "cloud" for us who have these needs.

    The market for dedicated servers is huge, there are both managed and unmanaged servers out there you can pick and choose from. I…

    5 votes

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  3. Wordpress multisite + woocommerce support

    I run a woocommerce store (multi language) using wordpress multisite... I know it's not supported yet in cloudways, would be awesome to have support for it. I'm just waiting this to migrate my stores.

    cheers
    M

    13 votes

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    5 comments  ·  Wordpress  ·  Admin →
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  4. Delete folders

    The ability to delete folders more quickly as to remove a WP install from a directory (for the purpose of using another migration plugin such as backup buddy) takes forever via SFTP. Backup buddy will not migrate a site into a directory containing WP, so it needs to be empty. If the backup is not completed all files need to be deleted again so this become very time consuming

    6 votes

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    1 comment  ·  General  ·  Admin →
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  5. Support for AngularJS

    Add Support for AngularJS, one of the plugins on my site needed it and as it was nt there I had to cancel my Cloudways ac.

    Once AngularJS is supported would love to move back here again!

    5 votes

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    1 comment  ·  Wordpress  ·  Admin →
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  6. Show Varnish authentication key in the console

    I followed the below guide for setting up Varnish with Magento and had to ask support for my Varnish Authentication Key.

    Could this show in the console or something?

    https://support.cloudways.com/how-to-install-and-configure-turpentine-for-magento/

    5 votes

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  7. Automated website optimisation

    Why do we need to manually optimise each aspect of website performance for each of our applications if Google and other created mod_pagespeed and constantly adding new functionality to it for the last six years?

    DreamHost, Pressable, GoDaddy, SiteGround, MAXCDN, Aol, LinkedIn and other have adopted it. I don't understand why we don't have it.

    It has over 40 filters that can greatly improve our workflow, and save us a lot of time doing something that can be automated with few clicks.
    http://modpagespeed.com/

    It can do almost all of performance improvement tasks.
    - compress images
    - resize images to optimal…

    124 votes

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  8. Force git pull deploys

    Be able to force a git pull deploy. When you try to deploy a significant change in the app code you get merge errors, that could be avoided if the pulls were forced.

    7 votes

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  9. Enabling CORS (cross-origin resource sharing)

    Currently Cross-Origin Request is Blocked: The Same Origin Policy disallows reading the remote resource

    Would be helpful if we can Enable CORS

    13 votes

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  10. Single Sign-on / SAML authentication for access to the cloudways console

    Provide the ability to leverage SAML providers like Okta, OneLogin, or ADFS for single sign-on to the cloud console. This would improve security for as well as the user experience.

    10 votes

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    5 comments  ·  Security  ·  Admin →
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  11. let Live Chat support see details of my account

    I'm using Live Chat while logged into my account, yet the staff never seem to know anything about who I am.

    Even when I provide the console URL to the application or server I'm having trouble with, I still get asked for the server IP and/or Application Name.

    The Support Staff would come across far more efficient if they could access the details in my account rather than having me repeat details stored in your own databases.

    14 votes

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  12. Adding subdomains pointing to the existing directories in application or external site

    I was surprised to know that that you cannot add a subdomain and point to your existing directories. even pointing to other domains.This features was there in cpanel from beginning and it is quite useful. Especially this features helps to server make the site much more faster in magento by making subdomains for stating content like media, js etc and configure in magento application. I had this setup in my earlier hosting making the site to load ~1 sec. I have moved the site to cloudways now it loads ~4 seconds

    60 votes

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  13. Faster cloning of app/server | Instant Cloning | Instant Provisioning

    We have a rather large application in which constant development happens. For this purpose we at multiple times have to create multiple clones of the live app for people to work on.

    Because of the server size we have, it takes about 30 to 45 minutes to clone one app.

    We always tend to do this cloning during neck of the moment and this delay is such a pain.

    It would be great if we have something like instant cloning where you get the clone in few seconds instead of an hour.

    Any thoughts / suggestions are appreciated.

    7 votes

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    1 comment  ·  General  ·  Admin →
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  14. Enable downgrade without IP-address changes

    It would be nice if you could downgrade a server without loosing the IP-address.
    Or if you could clone an application to another server and move the IP-address with it.
    This could be done by giving the possibility to switch IP-addresses between my own existing servers.

    9 votes

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  15. Choose PHP Version for every Application (not for Server)

    It should be possible to choose different php versions on a single server. This is possible in most shared hosting environments and is a big advantage.
    It is expensive to create a new server only because you need for example an old php version for a specific application which is not compatible.

    352 votes

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  16. Auto-generating random WordPress database prefix to improve security

    At the moment, a database prefix in each new WordPress instalation is set "wp_". This is makes a website insecure.

    Could you auto-generate a random database prefix to fix that?

    Thank you.
    Marcin

    90 votes

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    9 comments  ·  Wordpress  ·  Admin →
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  17. Please fix the signup page

    On the signup page (https://clickngo.cloudways.com/signup/) I get a mixed content warning:

    Mixed Content: The page at 'https://clickngo.cloudways.com/signup/' was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint 'http://www.cloudways.com/en/'. This request has been blocked; the content must be served over HTTPS.

    if I allow the the connection in chrome (allow unsafe scripts)
    Chrome will sill not send the ajax request:

    XMLHttpRequest cannot load http://www.cloudways.com/en/. No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://clickngo.cloudways.com' is therefore not allowed access.

    Please fix this by enabling TLS on all sub domains.

    2 votes

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  18. 6 votes

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  19. Documentation for server setting & packages

    Create a documentation to explain server setting & packages for basic and advanced tabs please, is help to chose better configuration for some aplications

    13 votes

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  20. Add AWSCLI from AWS to your servers

    Adding awscli will allow users to use all the power of amazon aws system on your servers, including sync data to S3, and much more.
    It is really easy to install, official development from Amazon and it will offer great possibilities to admins.

    7 votes

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