Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
354 results found
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Choose what time of the day do Backups
Sometimes I notice high cpu usage in the middle of the day and is because of the automatic backups, would be great if is possible to choose what time of the day doing that.
9 votes -
Support wildcard DNS, so Wordpress Multisite auto create sub domains
As it is now, we have to manually create the sub domains or use sub directories, which isn't the best solution. Personally I don't have time or even want to do this manually, and I guess this is the case for most people that are interested in Multisites.
9 votesAs Todd said (in new platform) when using a Custom Certificate, you can just generate a wildcard certificate (*.mydomain.com), that you can use for WP Multisites, or any other needs you have. Wildcard certificates are not yet supported via Let’s Encrypt certificate authority.
Cloudways Team
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Add additional locales
Allow generation of additional locales.
Currently only
- C
- C.UTF-8
- en_US.utf8
- POSIX
are generated on the system.
We need country specific locales for internationalization (e.g. money formats, date formats, etc.)
9 votesYou can now set your chosen locale under Settings & Packages → Advances → Locales.
Cloudways Team
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Use Let's Encrypt certificate for Cloudways database manager (8082 port) instead of a self signed cert
Since we all can use Let's Encrypt for free (basic needs), why don't you automatically setup LE cert for database manager rather than using self signed cert which gives browser warnings.
21 votes -
Add Singapore datacenter for Vultr
https://www.vultr.com/locations/ SG datacenter is available. Please consider support this too. Thanks.
4 votes -
Allow account owners/master user to create application credentials directly
I should be able to have full control over my team members. if i want to set their login password i should be able to do it, but as it stands right now I have to bother my user and ask them to perform a password creation step that they shouldn't have to.
I should be able to go to them and say "here is your access" as I don't want them to have access to the Cloudways console, I just want them to have an SFTP login, thats it. Requiring them to login and create their own credentials is…
27 votesThank you for all your votes. We have now made it possible for account owners/master users to create as many application credentials as they like directly, without the need of creating team members first.
Please note that SSH access for applications will need to be enabled from within “Application Settings > General” in order for SSH to work for any application credentials created this way.
Cloudways Team
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Auto-Cleaning Option for Logs (Error & Access)
On top of not being able to delete logs ourselves (which should be made possible - as suggested by other feature request), it would be massively useful if there was an option to set a timer for logs (both error & access) to be auto-cleaned.
Even if we can control the error logs to a degree (by fixing the application errors), we can't fully control access logs which is a problem because it literally means that the disk space for app is constantly growing - and if you don't pay attention it could take your site down due to full…
16 votesHello,
This is completed, please check the KB:
https://support.cloudways.com/optimize-your-server-disk-space/ -
Google Cloud Platform adds two new regions (Oregon, Japan)
Google Cloud Platform adds two new regions, 10 more to come
https://cloudplatform.googleblog.com/2016/03/announcing-two-new-Cloud-Platform-Regions-and-10-more-to-come_22.htmlWill add two new regions to Cloudways? thanks.
Regards,
Pseric8 votes -
Specify time of day for backups
It would be nice to be able to specify a general time of day for backups to be made. Something like morning, noon, night. Of course to be able to pick the exact hour would be even better.
Right now backups are being made around 9pm local time on my server and that is making things very slow whenever I work in the admin area of wordpress, which is around 9pm in the evening.
Thanks
16 votes -
Fix Wordfence issue that stops the firewall from working
The latest version of WordFence adds a firewall. This requires that WordFence is able to write to the /wp-content/wplogs directory, but this is owned by the wrong account when created, causing the firewall to throw up an error. The 'Reset Permissions' button doesn't fix this ownership issue either.
2 votesWordfence has been removed from the default deployments. Let us know if issues persist when deploying outside of the base install.
Cloudways Team
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DISABLE_WP_CRON by default
Would define a trustable WP Cron for low traffic sites, as It won't depend on visits any more.
And also and no less important, High Traffic sites would have a stability boost.So, by default add this in wp-config.php
define('DISABLEWPCRON', 'true');And automatically setup an actual cron job in the App Console.
Some resources about this:
- https://hondo.wtf/2015/01/11/performant-wordpress-disabling-wp-cron
- https://www.lucasrolff.com/wordpress/why-wp-cron-sucks/
- http://stickystatic.com/tech/disable-wordpress-cron-jobs
- http://www.inmotionhosting.com/support/website/wordpress/disabling-the-wp-cronphp-in-wordpress
- http://support.hostgator.com/articles/specialized-help/technical/wordpress/how-to-replace-wordpress-cron-with-a-real-cron-job:D
22 votesWe have introduce cron optimizer to overcome the native wordpres cron issue.
https://www.cloudways.com/blog/announcing-cron-optimizer-for-wordpress/
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Offer data center in Hongkong
In order to target traffic from China, you must have servers in Hong. Otherwise, customers will face connectivity issues.
5 votes -
Enable or Disable Short Open tag
Ability to Enable or Disable Short Open tag in php
5 votesControl of short open tag is now added in Server Settings → Advanced tab. By default it is disabled.
Cloudways Team
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181 votes
HTTP2 is now fully supported and available for all browsers. It was activated yesterday.
Customers who already have HTTP2 enabled in their servers, need to disable and re-enable it to update browser support. Other customers, just need to enable it (done from Server Settings in NEW CONSOLE).
Cloudways Team
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Add PHP7 logging on New Relic
Please can you update the New Relic PHP agent to work with PHP7. This is now availabie: https://discuss.newrelic.com/t/php-7-support-is-out/35274
6 votesThis has been now done.
Cloudways Team
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Allow users to rename application folder
It's great that we can now have a single SFTP account to access all applications on each server. However the randomly generated application folder names, while secure, are not user-friendly. By the time I have looked up which folder corresponds to each application, I might as well have set up an FTP account for each application.
Give us the ability to rename application folders to something meaningful would make the functionality much more useful
9 votesThis is now live. You can find it in Application Tab → Access Details section.
Cloudways Team
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Remote mysql database access
The ability to connect remotely to a hosted database on a server, possibly an IP whitelist
69 votesRemote access to MySQL database is now available on Platform.
To allow MySQL remote connection you’d require to whitelist your IP Address.For more information, please refer to the following KBs.
https://support.cloudways.com/allow-remote-mysql-database-connections/
https://support.cloudways.com/setting-up-remote-mysql-database-connections/
Cloudways Team
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Add Craft CMS as new supported application
It would be nice to have Craft CMS (www.buildwithcraft.com) support built in.
26 votes -
Disk Space Details/Quota Per Application
At the Application Tab. Display Application Disk Data and Disk DB usage in numeric stats and Chart.
Purpose - to help us determine what app has increased in size and/or to help manage disk size.
279 votesGood news! Application disk usage information and graphs are now live , and we hope it delivers excellent value and simplify disk management for our users.
https://support.cloudways.com/how-to-view-application-disk-usage/We understand that this feature was on the wish list of many users and the release comes a bit late than promised. The feature required extensive testing, thus requiring this long for general release.
Cloudways Team
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Backup single applications
Actually, we can take SERVER backups but we can RESTORE single applications. This is good but it would be great if we could also take a backup of a single application.
Consider this : we'll deploy an upgrade but before we want to made a backup that we can restore just after deployment if anything goes wrong.
- Actually, we need to take a full server backup, which takes several minutes ;
- I f we could made a backup of this single app, it would take 90% less time.
This could be placed at the same level than RESTORE tab under…
199 votesSupport for taking a single application backup is now available in Cloudways Platform. For instructions please follow the link: https://support.cloudways.com/backup-a-specific-application/
Cloudways Team.
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