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Product Improvements: Flexible

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354 results found

  1. Transfer servers or applications between accounts

    I would love to be able to start a new server and transfer it to my client once I'm done so he would be billed for it.
    On AWS you can change the billing for a specific stack.

    74 votes

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    20 comments  ·  General  ·  Admin →

  2. Option to update composer

    Composer can not be updated without sudo permissions. You should make this option available as all modern php frameworks are based on composer.

    https://getcomposer.org

    5 votes

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    2 comments  ·  Stacks  ·  Admin →
    completed  ·  Cloudways responded

    Composer is now auto-updated on deployment (so new servers get latest version) and recurring updates happening bi-weekly automatically.

    Cloudways Team

  3. Install NodeJS in Click&Go

    Install NodeJS in ClicknGo

    89 votes

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    completed  ·  26 comments  ·  Stacks  ·  Admin →

  4. PHP max_input_time is missing from the clickngo console (but php max execution time is there) so just need to add the max_input_time as well

    PHP maxinputtime is missing from the clickngo console (but php max execution time is there) so just need to add the maxinputtime as well

    2 votes

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    4 comments  ·  Server Settings  ·  Admin →
    completed  ·  Cloudways responded

    This is now live. You can find it under Server Settings → Advanced tab.

    Cloudways Team

  5. Woocommerce

    Make changes to Vanish as described here:

    http://docs.woothemes.com/document/configuring-caching-plugins/

    to allow varnish to work with woocommerce.

    8 votes

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    5 comments  ·  Wordpress  ·  Admin →
    completed  ·  Cloudways responded

    Woocommerce is available for deployment from today with a fully working varnish layer.

    Cloudways Team

  6. Menu link to https://support.cloudways.com 24/7 support from Application Console

    It's super annoying that when you're in the application console, you have to click Member Area, then click 24/7 Support to get to https://support.cloudways.com. I have them bookmarked now, but it would be nice to get from one to the other. I don't spend much, if any time in the members area. The main 2 places I use Application Console & Support. It would be so nice to be able to get from one to the other quickly.

    3 votes

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    7 comments  ·  Console Improvements  ·  Admin →
    completed  ·  Cloudways responded

    Find a new support button in your console!

    Cloudways Team

  7. Wildcard Subdomains for WP Multisite App

    When using WP multisite with subdomains, it's a real pain to have to add each subdomain to the app control panel to make it work. Wildcard subdomains are the preferred method, since you only have to set it up one time. After that WP controls subdomains, and so no additional info is required.

    5 votes

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    5 comments  ·  Wordpress  ·  Admin →

  8. GEOIP Required

    There is no GEOIP installation in PHP application so its required to install for good improvement application or website speed without any third party call.

    Thanks

    9 votes

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    completed  ·  2 comments  ·  Stacks  ·  Admin →

  9. Add mysql default encoding to server settings

    Not sure if it's a bug in the installation script or a feature, but, currently the default charechter encoding is set to NL (if I remember correctly)
    It should be set to utf8 general

    4 votes

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    15 comments  ·  Server Settings  ·  Admin →
    completed  ·  Cloudways responded

    This has been completed and available in server settings section in console.

    Cloudways Team

  10. get rid of the cell phone requirement

    So I just signed into your service and I know it may be unbelievable but I don't have a cell phone number. I don't see the point of the requirement I could go buy a sim card for $2 - $5 but I honestly just dislike cell phones. I had to enter my wife's number in order to activate my account. I have accounts with both linode and digital ocean and didn't have an issue setting up the account without a cell phone but for some reason it's a problem for you guys. Really dumb. You should remove any impediment…

    1 vote

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    3 comments  ·  General  ·  Admin →
    completed  ·  Cloudways responded

    Thanks for the feedback! We also have a manual verification process through which we enable accounts without cell phone numbers. However we have activated your account and you may have received an email already with the details. One of our account manager is personally contacting you shortly.

    Thanks,
    Cloudways Team

  11. Be able to set/change the app admin username/password, app FQDN, database name/password myself and not be preselected by you

    Suggest which features you would like us to add in Click&GO platform.

    61 votes

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    8 comments  ·  General  ·  Admin →
    completed  ·  Cloudways responded

    Now you can updated username and password for both Master Credentials and Application Credentials:
    https://support.cloudways.com/which-is-the-difference-between-master-credentials-and-application-credentials/

    You can also change the database password (please note that you need to update manually the database password in your applications configuration files).

    We don’t have plans to allow FQDN change (FQDN is just meant for you to point your own domain to via CNAME) nor database name / database username changes. These are core to many platform processes and we can’t allow for them to be updated.

    Cloudways Team

  12. SSH keys to access my servers (instead of passwords)

    Ability to add SSH keys as per digital ocean. Saves password logins when making and deploying changes.

    19 votes

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    6 comments  ·  Security  ·  Admin →
    completed  ·  Cloudways responded

    This is now done. You can upload your SSH keys in the Application Management tab, Access Details section.

    Cloudways Team

  13. Add Support to change the Document-Root of an Application (custom web root)

    Allot of modern PHP-Application have several Web-Dir (for example Symfony, Neos etc.) So it should be possible to change the Document-Root on the PHP-Stack. Allow Symlinks as Document-Root would be also great so its possible to deploy applications via capistrano.

    4 votes

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    7 comments  ·  General  ·  Admin →
    completed  ·  Cloudways responded

    This is now live and you can find it in the Application Tab under the rename application folder option.

    We are creating a KB for this.

    Cloudways Team

  14. Enable Magento Multisite Installations

    10 votes

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    1 comment  ·  Applications  ·  Admin →
    completed  ·  Cloudways responded

    This is now fully supported on Cloudways platform.

    Cloudways Team

  15. Offer a list view of servers (so more compressed view than current)

    The dashboard interface of servers are nicely looking, but having more than 4-5 servers it will probably quickly be difficult to get at quick overview.

    I suggest making a sort er table like overview alternative on the dashboard which can be toggled between the current verbose one and a compressed one.

    8 votes

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    4 comments  ·  Console Improvements  ·  Admin →

  16. Make information about current payment details available or more easy to find.

    I can't find any details about how our bills are currently being paid, e.g. details about credit card or bank transfers that have happened/are happening. It should really be either displayed or linked from the Billing page or the Info Details page.

    15 votes

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    completed  ·  45 comments  ·  General  ·  Admin →

  17. hire really good information architects & empower them to design great user experiences.

    Technologists are great, where would be without them. But they shouldn't be in charge of IT. If you want usability, you will get it by hiring information professionals (Information Architects, UX Designers, etc.) and giving the power to create great user experiences. That's how you'll win over me & everyone else out here in your marketplace.

    1 vote

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    completed  ·  1 comment  ·  Admin →

  18. Block option for all IP address for SSH or Mysql

    Block option for all IP address for SSH or Mysql. except we choose IP Address

    3 votes

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    1 comment  ·  Security  ·  Admin →
    completed  ·  Cloudways responded

    Hello

    This is already integrated into the platform.

    MYSQL Remote access is disabled by default, users will have to whitelist the IP to access MySQL remotely. For more details please visit https://support.cloudways.com/en/articles/5124817-how-to-whitelist-ip-addresses-for-remote-mysql-connections

    While for SSH we provide an option to disable access completely except the whitelisted IP addresses. please visit https://support.cloudways.com/en/articles/5121429-how-to-manage-ip-access-for-ssh-and-sftp-connections

    Best Regards,
    Cloudways Team.

  19. Update Linode Servers to the Newest Specs.

    The current Cloudways tiers for Linenode are 1 generation behind. These should be updated to the newest available offerings (updated on May 17, 2018). This includes increasing the highest available tiers.

    Cloudways Current Tier Sample:
    2 Core / 4GB RAM / 48GB SSD
    20 Core / 80GB RAM / 1536 SSD (MAX Tier)

    Linode Current Tier Sample:
    2 Core / 4GB RAM / 80GB SSD
    32 Core / 192GB RAM / 3840 SSD (MAX Tier)

    5 votes

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    completed  ·  1 comment  ·  Infrastructure Providers  ·  Admin →

  20. Edit Wildcard SSL Support Article

    In the article on creating wildcard SSL certs the image in Step 3 is misleading.

    Currently suggests using the FULL URL for 'Host' when all you need to add is:

    _acme-challenge.

    This took ages with Live Chart to figure out.

    Thanks

    1 vote

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    0 comments  ·  Customer Support  ·  Admin →
    completed  ·  Cloudways responded

    Thank you for contributing your valuable suggestions.

    Image in Step -3 has been updated.

    Cloudways Team

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