Product Improvements: Flexible
Cloudways values its customers and their feedback! You can now give us your feedback on how we can improve Cloudways services, solution and products by pitching in your ideas!
357 results found
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200 votes
We have added the ability to view logs from the Cloudways Platform for more details please review https://support.cloudways.com/en/articles/5123297-optimize-your-server-disk-space
Customers also have the option to clear logs from Server Settings tabs for more details please review https://support.cloudways.com/en/articles/5123297-optimize-your-server-disk-space
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Option to DELETE Team Member.
Love the ability to add team member. However there's no way to DELETE a team member. Once this team member is added, his/her email is forever associated as a team member to one Cloudway account and there's no way to use this email username for another Cloudways account. Yikes!
1 voteThis has been done and it is already live. Thanks for your feedback.
Cloudways Team
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mariaDB
Faster and better database. Created by Original developer of Mysql and Used by best of several big players as alternative for mySQL
46 votesThis is now completed.
Under Server Settings & Packages section (Server tab) you can replace mysql with mariadb.
Please note that it is your responsibility to ensure
that all the applications in the server will work with the deployed database.Enjoy!
Cloudways Team
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Transfer servers or applications between accounts
I would love to be able to start a new server and transfer it to my client once I'm done so he would be billed for it.
On AWS you can change the billing for a specific stack.74 votesReal server transfer is now in place:
https://support.cloudways.com/how-to-transfer-server-to-another-account/Cloudways Team
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Option to update composer
Composer can not be updated without sudo permissions. You should make this option available as all modern php frameworks are based on composer.
5 votesComposer is now auto-updated on deployment (so new servers get latest version) and recurring updates happening bi-weekly automatically.
Cloudways Team
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Install NodeJS in Click&Go
Install NodeJS in ClicknGo
89 votes -
PHP max_input_time is missing from the clickngo console (but php max execution time is there) so just need to add the max_input_time as well
PHP maxinputtime is missing from the clickngo console (but php max execution time is there) so just need to add the maxinputtime as well
2 votesThis is now live. You can find it under Server Settings → Advanced tab.
Cloudways Team
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Menu link to https://support.cloudways.com 24/7 support from Application Console
It's super annoying that when you're in the application console, you have to click Member Area, then click 24/7 Support to get to https://support.cloudways.com. I have them bookmarked now, but it would be nice to get from one to the other. I don't spend much, if any time in the members area. The main 2 places I use Application Console & Support. It would be so nice to be able to get from one to the other quickly.
3 votesFind a new support button in your console!
Cloudways Team
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Woocommerce
Make changes to Vanish as described here:
http://docs.woothemes.com/document/configuring-caching-plugins/
to allow varnish to work with woocommerce.
8 votesWoocommerce is available for deployment from today with a fully working varnish layer.
Cloudways Team
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Wildcard Subdomains for WP Multisite App
When using WP multisite with subdomains, it's a real pain to have to add each subdomain to the app control panel to make it work. Wildcard subdomains are the preferred method, since you only have to set it up one time. After that WP controls subdomains, and so no additional info is required.
5 votesThis has now been deployed.
Cloudways Team
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GEOIP Required
There is no GEOIP installation in PHP application so its required to install for good improvement application or website speed without any third party call.
Thanks
9 votes -
Add mysql default encoding to server settings
Not sure if it's a bug in the installation script or a feature, but, currently the default charechter encoding is set to NL (if I remember correctly)
It should be set to utf8 general4 votesThis has been completed and available in server settings section in console.
Cloudways Team
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get rid of the cell phone requirement
So I just signed into your service and I know it may be unbelievable but I don't have a cell phone number. I don't see the point of the requirement I could go buy a sim card for $2 - $5 but I honestly just dislike cell phones. I had to enter my wife's number in order to activate my account. I have accounts with both linode and digital ocean and didn't have an issue setting up the account without a cell phone but for some reason it's a problem for you guys. Really dumb. You should remove any impediment…
1 voteThanks for the feedback! We also have a manual verification process through which we enable accounts without cell phone numbers. However we have activated your account and you may have received an email already with the details. One of our account manager is personally contacting you shortly.
Thanks,
Cloudways Team -
Be able to set/change the app admin username/password, app FQDN, database name/password myself and not be preselected by you
Suggest which features you would like us to add in Click&GO platform.
61 votesNow you can updated username and password for both Master Credentials and Application Credentials:
https://support.cloudways.com/which-is-the-difference-between-master-credentials-and-application-credentials/You can also change the database password (please note that you need to update manually the database password in your applications configuration files).
We don’t have plans to allow FQDN change (FQDN is just meant for you to point your own domain to via CNAME) nor database name / database username changes. These are core to many platform processes and we can’t allow for them to be updated.
Cloudways Team
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SSH keys to access my servers (instead of passwords)
Ability to add SSH keys as per digital ocean. Saves password logins when making and deploying changes.
19 votesThis is now done. You can upload your SSH keys in the Application Management tab, Access Details section.
Cloudways Team
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Add Support to change the Document-Root of an Application (custom web root)
Allot of modern PHP-Application have several Web-Dir (for example Symfony, Neos etc.) So it should be possible to change the Document-Root on the PHP-Stack. Allow Symlinks as Document-Root would be also great so its possible to deploy applications via capistrano.
4 votesThis is now live and you can find it in the Application Tab under the rename application folder option.
We are creating a KB for this.
Cloudways Team
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10 votes
This is now fully supported on Cloudways platform.
Cloudways Team
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Offer a list view of servers (so more compressed view than current)
The dashboard interface of servers are nicely looking, but having more than 4-5 servers it will probably quickly be difficult to get at quick overview.
I suggest making a sort er table like overview alternative on the dashboard which can be toggled between the current verbose one and a compressed one.
8 votesThis is now live.
Cloudways Team
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Make information about current payment details available or more easy to find.
I can't find any details about how our bills are currently being paid, e.g. details about credit card or bank transfers that have happened/are happening. It should really be either displayed or linked from the Billing page or the Info Details page.
15 votes -
hire really good information architects & empower them to design great user experiences.
Technologists are great, where would be without them. But they shouldn't be in charge of IT. If you want usability, you will get it by hiring information professionals (Information Architects, UX Designers, etc.) and giving the power to create great user experiences. That's how you'll win over me & everyone else out here in your marketplace.
1 vote
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